Search Course Catalog (176 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Interpersonal Skills

Life IS a Series of Presentations™: Inspire, Inform & Influence. Anytime, Anywhere.

40 minutes Level: Foundational
Improve communications by helping everyone make their point with impact. Using this simple but powerful five-step process, your workforce will be empowered to communicate with impact anytime, anywhere. They'll develop the power to communicate for better understanding and support.
Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

Whale Done!™ in Action

30 - 45 minutes Level: Foundational
This course will help you learn how to build trust, accentuate the positive and, when a mistake occurs, redirect the energy for a more productive outcome by showing applications of the technique in the workplace.
Topics: Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Whale Done!™ The Power of Positive Relationships

35 minutes Level: Foundational
Based on behavior-changing strategies developed at SeaWorld, this program offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace. Based on the highly popular and best-selling book by Ken Blanchard.
Topics: Leadership, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors

The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™

30 - 45 minutes Level: Intermediate
Typically, interviewers look for someone with excellent academic qualifications, the proper skills for the job, and someone who is committed to achieve the objectives of the organization. An interview should assess three important faces including capability, commitment, and chemistry.
Topics: Interviewing & Hiring, Interpersonal Skills, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors

Everybody Wins: How to Turn Conflict into Collaboration

30 - 45 minutes Level: Foundational
Employees in "Everybody Wins" learn how to take the initiative to quickly resolve conflict with their coworkers and work together to find win/win solutions for most disagreements.
Topics: Interpersonal Skills, Communication, Diversity Dynamics, Management, Professionalism, Inclusion & Equity, Respect
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

Johnny the Bagger: A True Story of Customer Service™

30 - 45 minutes Level: Foundational
Inspire your workforce to deliver service from the heart. This self-study eLearning program drives home the ideals and themes from the best-selling program.
Topics: Customer Service, Change, Motivation, Interpersonal Skills, Professionalism
Industry Settings: Office & General, Retail
Target Audience: Employees

The Right Side of the Line: The M.E.E.T. Resolution Module

15 - 20 minutes Level: Intermediate
This program is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the "right side of the line".
Topics: Harassment, Compliance, Interpersonal Skills, Management, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors

Managing Generations: M.E.E.T. for Respect in the Workplace™

30 - 45 minutes Level: Intermediate
Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multi-generational workforce.
Topics: Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Management, Professionalism
Industry Settings: Office & General
Target Audience: Managers / Supervisors

Generations: M.E.E.T. for Respect in the Workplace™

45 minutes Level: Foundational
Multiple generations in the workplace is becoming more and more common and with multiple generations, comes multiple styles, techniques, ideals, etc. for the "proper" way work should be completed. 
Topics: Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Inclusion & Equity, Respect
Industry Settings: Office & General
Target Audience: Employees

F.A.I.R. in Action™ for Managers (eLearning)

40 minutes Level: Foundational
This course equips managers with the skills needed to apply the F.A.I.R. approach. By following the right-way behavior modeling of the program's powerful scenarios, leaders increase their own cultural competence and learn how to manage employee differences more effectively.
Topics: Diversity Dynamics, Compliance, Interpersonal Skills, Leadership, Management, Professionalism
Industry Settings: Office & General
Target Audience: Managers / Supervisors