Search Course Catalog (176 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Interpersonal Skills

More Than a Gut Feeling™ Overview (Manufacturing)

35 Minutes Level: Intermediate
Based on the world-wide best-seller, this course uses the More Than a Gut Feeling concepts and models in a manufacturing environment. This fast-paced course will empower and increase understanding that the single best predictor of future job performance is past job behavior. Learners will also realize that their task in the hiring interview is to gather the kinds of information that will enable them to hire people who will be successful in their jobs.
Topics: Interviewing & Hiring, Interpersonal Skills, Leadership, Management
Industry Settings: Industrial & Manufacturing
Target Audience: Managers / Supervisors

TrainingBriefs® Telecommuting (Tips and Tricks)

8 Minutes Level: Foundational
New Micro-Learning! New to working remotely? Most of us have been conditioned to work and focus because of outside constraints. Meetings force us to adhere to certain schedules, office hours dictate our start and end time and a manager’s watchful eye usually keeps our daily Netflix reviews to a minimum. Once on your own, you may find yourself floundering a bit to stay productive.
Topics: Personal Performance, Communication, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

More Than a Gut Feeling™: Leveraging the Power of Behavior-Based Interviewing

50 Minutes Level: Intermediate
Based on Best-Selling More Than a Gut Feeling IV! Let’s be honest… a lot of hiring gets done based on nothing other than a gut feeling. Assumptions. Intuition. And a lot of employee turnover results because that gut feeling, that assumption, that intuition just wasn’t very accurate. If you’re like most managers, one of your greatest fears is that you’ll hire the wrong person. You want to hire the person who, ultimately, will be the most successful in the job. You know that your operation will function more smoothly and will be more productive if the right person is in the right job.
Topics: Interviewing & Hiring, Interpersonal Skills, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Leadership 101

40 Minutes Level: Intermediate
Leadership is the willingness and ability to influence those around them at all levels. Explore different methods for being more influential and identify leadership behaviors for in a variety of situations. This course helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.
Topics: Leadership, Communication, Interpersonal Skills, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead

35 Minutes Level: Foundational
Success isn't just about the job you do - it's also about how you do it. Addressing eight basic skills every employee needs to be effective, this course gives trainees critical insight into what it really takes to succeed.
Topics: Professionalism, Communication, Interpersonal Skills, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Sexual Harassment? You Decide.™: Real Situations for Discussion

45 Minutes Level: Intermediate
This eLearning course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to supplement annual refresher sexual harassment-prevention training requirements.
Topics: Harassment, Communication, Compliance, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Right Side of the Line: Creating a Respectful and Harassment-Free Workplace™

45 Minutes Level: Foundational
Knowing what behavior is acceptable in the workplace is more important-and often more confusing-than ever. This program addresses all forms of unacceptable behavior, including hazing, gossip, retaliation and more.
Topics: Harassment, Communication, Compliance, Interpersonal Skills, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

A.C.E. It!™: How to Solve Tough Workplace Problems

30 - 45 minutes Level: Foundational
Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. it!
Topics: Interpersonal Skills, Change, Communication, Leadership, Sales & Service, Retention Aid
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

The Power of Positivity

25 Minutes Level: Intermediate
We have to rely on and work with others in order to achieve results. The problem is that many work environments are not conducive to positive relationships. Instead, they employ the GOTcha approach. If someone does something wrong, then they think it is their job to point it out and say, “GOTcha!” While focused on the mistake, they are inadvertently reinforcing the negative behavior. This program focuses on the Power of Positivity (POP) Approach and can have a dramatic positive impact on your relationships with others.
Topics: Leadership, Interpersonal Skills, Professionalism, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Training Briefs® The Refund

5 Minutes Level: Foundational
We all get frustrated sometimes, but we need to be positive and professional in our interactions with our customers. Taking out our frustrations on a customer could cause them to seek services from a competitor instead. As a leader in the organization, we need to make sure we are offering all of our customers the best experience possible. Without our customers, we wouldn’t have a business.
Topics: Customer Service, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors