What's New: Courses Now Available in TrainingFlow™ (11 Courses)

Contains all the new courses uploaded in the last six months.

TrainingBriefs® Why Resilience Matters

5 Minutes Level: Foundational
Resilience matters in the workplace because it can help employees cope with stress, improve their well-being, increase their job satisfaction and performance, and enhance their creativity and innovation. Resilience can also benefit the organization by reducing turnover and absenteeism as well as by improving customer satisfaction and loyalty, reputation and brand image, and employee engagement and retention.
Topics: Cultural Competency, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® A Good Fit?

5 Minutes Level: Foundational
There is a real danger that comes from making assumptions based on one aspect of a person - such as their name. We all want to be seen as a whole person and our name is just one part of who we are. This type of bias can be very subtle, and we may not even realize it’s even there. When we make decisions, like hiring, based on just the name of a candidate, we exhibit bias. We should instead look not for culture fit but for a culture add – what a person can bring to the team.
Topics: Unconscious Bias, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Why Bringing Your Authentic Self to Work Matters

5 Minutes Level: Foundational
Being your authentic self at work can create a better work environment and experiences for both coworkers and clients. It can also have a positive effect on your life outside of work. Research shows that feeling like you can be yourself at work improves employee engagement, empowerment, trust, relationships, and happiness. So, don't be afraid to bring your authentic self to work. It can benefit you and everyone around you.
Topics: Personal Performance, Cultural Competency, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® That’s a Stereotype!

5 Minutes Level: Foundational
A stereotype is a widely held, simplified belief about a specific group on the basis of sex, gender identity, race and ethnicity, nationality, age, socioeconomic status, language, and so forth. Stereotypes are deeply embedded within social institutions and wider culture. One important thing to remember is that we need to judge people based on their skills and abilities, not a preconceived stereotype, assumption, or bias.
Topics: Unconscious Bias, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Personally Identifiable Information (PII) - An Overview

30 Minutes Level: Foundational
We all use Personally Identifiable Information (PII) to identify ourselves. PII includes information like a driver's license number, an address, or a birthdate. Social Security numbers and biometric records such as fingerprints are also examples of PII. PII includes any information that can be used to distinguish or trace your identity - either alone or when combined with other information that is unique to you. Organizations must safeguard PII and limit access to it. Only those individuals with a "need to know" - that is, individuals with official authorized access to the information - may access and use a record or system of records containing PII.
Topics: Compliance, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Why Diversity Matters

5 Minutes Level: Foundational
Workplace diversity is critical to any organization's success. It promotes innovation, better problem-solving, improves a company's reputation, increases employee morale and retention, and can help organizations better understand and serve their customers. Embracing diversity and promoting inclusivity in the workplace is not just a smart business decision, but it’s the right thing to do!
Topics: Diversity Dynamics, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Make My Day!

5 Minutes Level: Foundational
It’s important to have clear policies and procedures to prevent, address, and resolve third-party sexual harassment, and to educate and train their employees on how to handle such situations. It's also important for employees to report any incidents of third-party sexual harassment to their supervisor and/or human resources. By doing so, both the employee and the employer can protect their rights, dignity, and interests.
Topics: Sexual Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Using Personal Pronouns

5 Minutes Level: Foundational
Personal pronouns are the words that we use to refer to ourselves and others in place of names, such as he, she, they, etc. These pronouns are not just grammatical markers, but also expressions of identity and respect. Using the correct personal pronouns for someone shows that you acknowledge and value their gender identity, which may or may not align with their biological sex or appearance. Using the wrong personal pronouns for someone, intentionally or unintentionally, can cause them to feel invalidated, disrespected, or even discriminated against.
Topics: Communication, Team Builder, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Why Trust Matters

8 Minutes Level: Foundational
Trust is the foundation of any successful organization. Trust means that employees have confidence in each other's abilities, intentions, and actions. Trust also means that employees feel safe to express their opinions, share their ideas, and collaborate with their colleagues. Leaders play a crucial role in promoting trust in the workplace by setting an example through their behavior and fostering a culture of mutual respect and collaboration.
Topics: Inclusion & Equity, Team Builder
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

The Pregnant Workers Fairness Act (An Overview)

10 Minutes Level: Foundational
The Pregnant Workers Fairness Act (PWFA) is a federal anti-discrimination law that covers employers, including state and local governments, with 15 or more employees. Under the PWFA, employers must make “reasonable accommodations” to a worker’s known limitations related to pregnancy, childbirth, or related medical conditions, unless the accommodation will cause the employer an “undue hardship.”
Topics: Compliance, Management, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors