Search Course Catalog (176 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Interpersonal Skills

A.C.E. It!™: How to Solve Tough Workplace Problems

30 minutes Level: Foundational
Help individuals and teams quickly confront and solve workplace problems.
Topics: Interpersonal Skills, Change, Communication, Leadership, Sales & Service
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

A.C.T. with Integrity™ Real Situations for Discussion

30 minutes Level: Intermediate
Equip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization. A.C.T. with Integrity™ is designed to help people learn how to “do the right thing, for the right reasons, in the right way.”
Topics: Ethics, Communication, Compliance, Interpersonal Skills, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™

35 minutes Level: Intermediate
Provide managers with interviewing skills to best evaluate hiring potential. This course includes a post-test assessment.
Topics: Interviewing & Hiring, Communication, Interpersonal Skills
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors

Open Mind, Open World: Improving Intercultural Interactions™ eLearning Advantage Plus

60 minutes Level: Advanced
Global communication issues can and do exist as a fact of business life today, and many organizations are communicating across cultures. Gain insights, strategies and skills that help minimize cultural misunderstandings and strengthen interactions.
Topics: Communication, Diversity Dynamics, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: General

Dealing with the Difficult Employee

40 minutes Level: Intermediate
In this course, you will learn how to contribute to others’ success by determining the causes of and solutions to difficult behaviors. Explore behaviors often defined as "difficult" and the causes of those behaviors. Examine ways to lead through those difficult behaviors. Understand how these behaviors tie to performance management.
Topics: Interpersonal Skills, Communication, Leadership, Conflict Resolution, Teamwork
Industry Settings: Office & General
Target Audience: Employees

TrainingBytes® Increasing Emotional Intelligence

30 Minutes Level: Foundational
Help your emerging leaders advance their interpersonal skills and become more resilient in the face of workplace challenges. In three, straight-to-the-point modules, employees will experience focused learning on how to stay in control, maintain a positive outlook and adopt big-picture thinking for better results.
Topics: Professionalism, Change, Interpersonal Skills, Collaboration, Communicating Effectively & Professionally
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

Fearless Facilitation!™ How to Lead Effective Training

35 Minutes Level: Intermediate
Exemplary facilitators are fearless because they prepare thoroughly, are organized, respect the experiences of adult learners, use attend to various styles, and draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.
Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Training Support
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Creating a High Performing Team

40 minutes Level: Advanced
This course is designed to empower the learner to: 1) describe team member roles, 2) list coaching points for individual roles, 3) supervise the process of creating a team charter, 4) Maintain team charter integrity, 5) Determine team involvement.
Topics: Teamwork, Interpersonal Skills, Coaching & Mentoring, Team Builder or Retention Aid
Industry Settings: Office & General
Target Audience: Employees

Coaching and Feedback Essentials

40 minutes Level: Intermediate
This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.
Topics: Coaching & Mentoring, Interpersonal Skills, Management, Conflict Resolution
Industry Settings: Healthcare, Office & General, Retail
Target Audience: General

Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.

30 - 45 minutes Level: Intermediate
This course helps employees positively and productively navigate any change-big or small. Through learning tools such as right-way behavior modeling, this program equips employees with skills to react smarter, adapt faster and engage together more productively when change comes around again.
Topics: Change, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees