Course Catalog (1078 Courses)

Contains all of the available courses within the TrainingFlow™ LMS.

TrainingBriefs® Unacceptable Mistakes
TrainingBriefs® Course

TrainingBriefs® Unacceptable Mistakes

8 Minutes Level: Intermediate
There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?
Topics: Management, Communication, Leadership, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Termination Due to Poor Performance
TrainingBriefs® Course

TrainingBriefs® Termination Due to Poor Performance

7 Minutes Level: Intermediate
Performance-based terminations should never come as a surprise to your employees. Despite all your efforts, you still may not see the type or quality of improvement needed, and the only option left is to sever the relationship. However, by now, you should have clearly documented what you did to help the under-performing employee improve. What's the next step?
Topics: Management, Communication, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Termination Due to Downsizing
TrainingBriefs® Course

TrainingBriefs® Termination Due to Downsizing

9 Minutes Level: Intermediate
We all dread it. It's one of the toughest responsibilities of a manager/leader. You must terminate an employee because your organization is downsizing. How well you do depends a lot on your preparation. So… what do you do?
Topics: Leadership, Communication, Management, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® I’m Not Gonna Work Extra Hours
TrainingBriefs® Course

TrainingBriefs® I’m Not Gonna Work Extra Hours

8 Minutes Level: Intermediate
We all have a lot of things to get done during the day. As a manager or supervisor, you are charged with delegating those tasks to your team throughout the day. But you have an employee who won’t stay after hours or come in early when it’s needed. The position requires this kind of flexibility. What do you do?
Topics: Leadership, Communication, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® They’re Both Older
TrainingBriefs® Course

TrainingBriefs® They’re Both Older

5 Minutes Level: Foundational
It’s a good possibility that many members of our organization don’t understand that our organization is a collection of backgrounds, experience levels, and life lessons. It’s important for them to understand that we can draw on the strengths of those elements… developing a thorough solution that works for the entire team.
Topics: Inclusion & Equity, Diversity Dynamics, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Disability Discrimination
TrainingBriefs® Course

TrainingBriefs® Disability Discrimination

7 Minutes Level: Intermediate
Creating a respectful and inclusive workplace is vital to the success of our organization. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their disability. What do you do?
Topics: Leadership, Communication, Management, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Be More Assertive
TrainingBriefs® Course

TrainingBriefs® Be More Assertive

7 Minutes Level: Intermediate
Your employees are being paid to do the best job possible. When you have an employee who is not performing up to his or hers potential, it jeopardizes their success and the success of the team. How do you work with an employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas.
Topics: Leadership, Communication, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
The Foreign Corrupt Practices Act (FCPA) - An Overview (Chinese-Simplified)
Classic Course

The Foreign Corrupt Practices Act (FCPA) - An Overview (Chinese-Simplified)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Chinese-Simplified version of the course.
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Bad Attitude
TrainingBriefs® Course

TrainingBriefs® Bad Attitude

9 Minutes Level: Intermediate
One of the most frustrating issues a manager can face is with an employee who has an "I don't care" attitude. Bad attitudes can bring the entire organization to a grinding halt. But how do you address an employee with a less than stellar workplace attitude. This course will give you a step-by-step process for addressing this workplace issue.
Topics: Leadership, Communication, Management, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
The Foreign Corrupt Practices Act (FCPA) - An Overview (Japanese)
Classic Course

The Foreign Corrupt Practices Act (FCPA) - An Overview (Japanese)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Japanese version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Language: Japanese
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
The Foreign Corrupt Practices Act (FCPA) - An Overview (Hungarian)
Classic Course

The Foreign Corrupt Practices Act (FCPA) - An Overview (Hungarian)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Hungarian version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Language: Hungarian
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
The Foreign Corrupt Practices Act (FCPA) - An Overview (Polish)
Classic Course

The Foreign Corrupt Practices Act (FCPA) - An Overview (Polish)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Polish version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Language: Polish
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
The Foreign Corrupt Practices Act (FCPA) - An Overview (French)
Classic Course

The Foreign Corrupt Practices Act (FCPA) - An Overview (French)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. French version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
The Foreign Corrupt Practices Act (FCPA) - An Overview (Czech)
Classic Course

The Foreign Corrupt Practices Act (FCPA) - An Overview (Czech)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Czech version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Language: Czech
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
The Foreign Corrupt Practices Act (FCPA) - An Overview (Spanish-North American)
Classic Course

The Foreign Corrupt Practices Act (FCPA) - An Overview (Spanish-North American)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Spanish-North American version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Language: Spanish (NA)
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
The Foreign Corrupt Practices Act (FCPA) - An Overview (Portuguese-Brazilian)
Classic Course

The Foreign Corrupt Practices Act (FCPA) - An Overview (Portuguese-Brazilian)

25 Minutes Level: Foundational
U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. This course provides a comprehensive overview of the FCPA. Portuguese-Brazilian version of the "The Foreign Corrupt Practices Act (FCPA) - An Overview" course.
Topics: Ethics, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
The Power of Positivity
Classic Course

The Power of Positivity

25 Minutes Level: Intermediate
We have to rely on and work with others in order to achieve results. The problem is that many work environments are not conducive to positive relationships. Instead, they employ the GOTcha approach. If someone does something wrong, then they think it is their job to point it out and say, “GOTcha!” While focused on the mistake, they are inadvertently reinforcing the negative behavior. This program focuses on the Power of Positivity (POP) Approach and can have a dramatic positive impact on your relationships with others.
Topics: Leadership, Interpersonal Skills, Professionalism, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Training Briefs® Yet Another Fire
TrainingBriefs® Course

Training Briefs® Yet Another Fire

5 Minutes Level: Intermediate
Communication can make or break a project. Ensuring our team members are communicating effectively, efficiently, and timely is a key to success in the workplace. As leaders, we know there will be times when we must have those difficult conversations, but we need to make sure we confront and resolve these issues, not avoid them.
Topics: Communication, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Training Briefs® What’s The Big Deal?
TrainingBriefs® Course

Training Briefs® What’s The Big Deal?

5 Minutes Level: Foundational
Decision-making is a daily occurrence in the workplace. Making ethical decisions is important for everyone within an organization and those they serve. As a leader in the organization, we must ensure our team members are aware of the proper procedures for ethical decision-making and the numerous consequences that can occur if they are not followed. Big or small, an unethical decision can have a huge impact on the organization.
Topics: Leadership, Compliance, Ethics
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Training Briefs® The Refund
TrainingBriefs® Course

Training Briefs® The Refund

5 Minutes Level: Foundational
We all get frustrated sometimes, but we need to be positive and professional in our interactions with our customers. Taking out our frustrations on a customer could cause them to seek services from a competitor instead. As a leader in the organization, we need to make sure we are offering all of our customers the best experience possible. Without our customers, we wouldn’t have a business.
Topics: Customer Service, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors