Course Catalog (1078 Courses)

Contains all of the available courses within the TrainingFlow™ LMS.

TrainingBriefs® I Kinda Got Stuck
TrainingBriefs® Course

TrainingBriefs® I Kinda Got Stuck

6 Minutes New Level: Foundational
Sometimes a communication breakdown doesn’t occur by what is said. It happens when something is NOT said. Many times, people hold back their communication out of fear of looking foolish or wrong in front of their peers or leader. When an employee can’t seem to move forward on their responsibilities and is unwilling to communicate, you often need to probe deeper… be empathetic and build trust.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Understanding Reasonable Accommodations - An Overview
Classic Course

Understanding Reasonable Accommodations - An Overview

20 Minutes New Level: Foundational
A reasonable accommodation is a modification or adjustment to a job, the work environment, or the way things are usually done during the hiring process. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Topics: Compliance, Inclusion & Equity
Target Audience: General
TrainingBriefs® End of Day (EOD)
TrainingBriefs® Course

TrainingBriefs® End of Day (EOD)

6 Minutes New Level: Foundational
While some may see direct communication as rude or harsh, others appreciate it when a message is delivered in a straightforward way. The solution comes from establishing clarity and expectations in the type of communications that are delivered and received in the workplace.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Bad Connection
TrainingBriefs® Course

TrainingBriefs® Bad Connection

5 Minutes New Level: Foundational
Because of the speed of today’s workplace environment, and the ongoing push to “multitask,” we often create unwanted communication barriers - especially between different personality styles. Too often our need to be productive gets in the way of our communication, and in the way of that productivity itself.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Couches and Slouches
TrainingBriefs® Course

TrainingBriefs® Couches and Slouches

5 Minutes New Level: Foundational
Sometimes, communication isn’t just about what’s said. It’s often non-verbal communication that speaks volumes about who we are and the quality of work we put in. While workplaces have become more flexible, sometimes that flexibility creates too much comfort.
Topics: Communicating Effectively & Professionally, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Isn’t It Obvious?
TrainingBriefs® Course

TrainingBriefs® Isn’t It Obvious?

6 Minutes New Level: Foundational
Direct communication is not just a tool for building effective relationships; it’s also a tool for productivity. When our communication is vague, our work efforts often suffer. Assumptions and lack of clarity can lead to project setbacks, while offering strategies for enhancing communication ensures that all team members are aligned with project goals.
Topics: Communication, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Understanding the EEO Complaint Process
Classic Course

Understanding the EEO Complaint Process

20 Minutes New Level: Foundational
The Federal EEO program began under the Equal Employment Opportunity Act of 1972 and is designed to ensure fair treatment to all segments of society pursuant to Title VII of the Civil Rights Act of 1964. If you are a federal employee or job applicant and you believe that a federal agency has discriminated against you, you have a right to file a complaint.
Topics: Compliance, Discrimination
Industry Settings: Office & General
Target Audience: General
TrainingBriefs® TrainingBriefs® Understanding Suicide
TrainingBriefs® Course

TrainingBriefs® TrainingBriefs® Understanding Suicide

10 Minutes New Level: Foundational
Suicide is a significant public health issue, with approximately 800,000 people dying by suicide each year globally. It is among the leading causes of death, particularly affecting adolescents and young adults. By understanding the risk factors and warning signs, we can better identify individuals who may be at risk and provide timely intervention and support.
Topics: Employee Wellness, Communication
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Understanding Generative AI (An Overview)
Classic Course

Understanding Generative AI (An Overview)

30 Minutes New Level: Foundational
Artificial intelligence (AI) has revolutionized the way we approach many tasks in the modern world. From self-driving vehicles to voice assistants, AI has become an integral part of our lives. Generative AI is one of the most exciting developments in the field of AI. It's a sub-field of machine learning that allows computers to generate data, such as images, videos, and even music, without explicit instructions from a programmer.
Topics: Communication, General Information
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Be S.A.F.E. (Not Sorry): Preventing Violence in the Workplace™ (Advantage Course)
Advantage Course

Be S.A.F.E. (Not Sorry): Preventing Violence in the Workplace™ (Advantage Course)

40 Minutes New Level: Intermediate
Meet CA SB553 Training Requirements! Workplace violence is something we’ve seen on TV and social media and read in the headlines more frequently now than in previous years. These often tell us a story of the disgruntled employee coming into the workplace with a gun. Believe it or not, this is not the most common form of workplace violence. It may be what we read and watch about, but there are other more subtle forms of workplace violence that need to be addressed. This course demonstrates practical—and even necessary—tools to help keep the company safe in today’s hectic and pressure-filled world.
Topics: Workplace Violence Prevention, Compliance, Professionalism, Workplace Safety
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Understanding Psychological Safety
TrainingBriefs® Course

TrainingBriefs® Understanding Psychological Safety

6 Minutes New Level: Foundational
Psychological safety refers to an individual's perception of the consequences of taking interpersonal risks at work. In a psychologically safe environment, people feel comfortable expressing themselves without fear of negative consequences to self-image, status, or career. Psychological safety is crucial in the workplace for several reasons, impacting both individual and organizational performance.
Topics: Communication, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® What’s This Even Mean?
TrainingBriefs® Course

TrainingBriefs® What’s This Even Mean?

6 Minutes New Level: Foundational
Communication is essential when it comes to the workplace. So, addressing miscommunication quickly and respectfully is key to maintaining our workplace relationships. When we have generational differences, it’s easy to have misunderstandings and miscommunication… because we won’t all communicate in the same way. To be inclusive, we must be willing to listen to others and their perspectives and make adjustments with the intention of staying connected… especially as we cross generations.
Topics: Respect, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® A Hole in One!
TrainingBriefs® Course

TrainingBriefs® A Hole in One!

7 Minutes New Level: Foundational
Technology at work is a key factor in a lot of situations and even generational misunderstandings. Many in today’s workforce grew up with technology. For them, information has always been a click, tap or voice command away. Differences in usage, acceptance and proficiency of technology can sometimes hinder communication and collaboration between generations, impacting teamwork and even innovation within the organization.
Topics: Generational Challenges, Diversity Dynamics, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® You Hear What They’re Saying?
TrainingBriefs® Course

TrainingBriefs® You Hear What They’re Saying?

6 Minutes New Level: Foundational
Some say leaders are born. Others feel leaders are made. Regardless, leaders must understand that if their style is creating friction or impacting employee engagement, it's time to consider changing the way they lead. The leader’s role is typically well defined. Managers and supervisors are in the organization to engage their staff - and to foster a culture which balances and attends to both…the work and the people.
Topics: Leadership, Professionalism, Inclusion & Equity, Generational Challenges
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® I’m Calling My Therapist!
TrainingBriefs® Course

TrainingBriefs® I’m Calling My Therapist!

6 Minutes New Level: Foundational
Work-life balance and general well-being is something all of us want in the workplace. The perfect balance between work and life varies for each person and it changes depending upon our life circumstances. Well-being is fundamental to our health and overall happiness. That includes a healthy work-life balance. New generations in the workplace see well-being as an integral part of their lifestyle.
Topics: Employee Wellness, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® What a Bizarre Meeting!
TrainingBriefs® Course

TrainingBriefs® What a Bizarre Meeting!

6 Minutes New Level: Foundational
Let’s face it, treating people differently in employment, based on things like age, can be unlawful. Bias based on age is a reality – and can be subtle or blatant. Ageism in the workplace has to do with people being discounted because of their age. This happens when someone is seen as too young or too old to tackle a specific task or requirement.
Topics: Generational Challenges, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® When the Boss Calls a Meeting
TrainingBriefs® Course

TrainingBriefs® When the Boss Calls a Meeting

5 Minutes New Level: Foundational
Each of our different experiences and expectations are why learning to communicate across generations is so important. The reality is that each generation comes with its own rules for the workplace. Using the M.E.E.T.® approach is like having a coach helping us through the process. That way we create shared understanding, new agreements, and clear expectations.
Topics: Generational Challenges, Leadership, Respect, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Inclusion 101™ Optimizing Our Diversity Potential
Classic Course

Inclusion 101™ Optimizing Our Diversity Potential

35 Minutes New Level: Foundational
Inclusion 101™ is designed to help you recognize and respond to the diversity and inclusion dynamics that are often grounded in individual and cultural differences. This interactive course will assist you in dealing effectively with the individual and cultural differences that impact relationships with co-workers, customers and others that are critical to the success of your organization.
Topics: Inclusion & Equity, Diversity Dynamics, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Why’s She Wearing That?
TrainingBriefs® Course

TrainingBriefs® Why’s She Wearing That?

5 Minutes New Level: Foundational
Today’s inclusive and respectful workplace culture means that the ability to practice your religion and religious traditions is up to you. Being respectful of that means not bringing religions into conversations inappropriately and not disrespecting colleagues based on their religious practices or religious dress.
Topics: Diversity Dynamics, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® She’s Just Too Old!
TrainingBriefs® Course

TrainingBriefs® She’s Just Too Old!

5 Minutes New Level: Foundational
Having a diverse workplace is very important. But until we are inclusive – meaning that we truly include and respect others, we are wasting an opportunity to leverage the power of that diversity. We can make assumptions, and stereotypes, about people based on their age, like younger people will be much better at embracing and using technology when compared to those that are older. But it’s important to remember that assumptions like this can have a real-life impact on our work teams.
Topics: Diversity Dynamics, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General