Course Catalog (1046 Courses)

Contains all of the available courses within the TrainingFlow™ LMS.

  • 6 Minutes Level: Foundational
    We all know the definition of bias, right? It’s the negative or positive assumptions usually applied to groups of people. It can be blatant (also known as explicit) or subtle. It can also be unintentional and unconscious. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.
    Language: Spanish (NA)
    Topics: Inclusion & Equity, Diversity Dynamics, Respect, Unconscious Bias
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1430
  • 5 Minutes Level: Foundational
    All employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities.
    Language: Spanish (NA)
    Topics: Respect, Diversity Dynamics, Professionalism, Inclusion & Equity
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1429
  • 8 Minutes Level: Foundational
    Racism fosters a divisive work culture that undermines morale, teamwork and productivity. In the workplace, racism most often manifests itself through microaggressions, which are indirect, subtle or even unintentional acts of discrimination against others – often taking the form of stereotypes. Awareness is key to understanding how racism impacts each of us. The key terms covered in this course are the starting point of that understanding.
    Language: Spanish (NA)
    Topics: Inclusion & Equity, Diversity Dynamics, Unconscious Bias
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1428
  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee who makes unacceptable mistakes. What do you do? There are five steps you can take to help the situation.
    Topics: Management, Leadership, Professionalism, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1427
  • 7 Minutes Level: Foundational
    The human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds.
    Language: Spanish (NA)
    Topics: Personal Performance
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C1426
  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee who is consistently late for work. What do you do? There are five steps you can take to help the situation.
    Topics: Management, Leadership, Coaching & Mentoring, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1425
  • 5 Minutes Level: Intermediate
    Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. You may even be asking yourself, how can we get past potential bias and get the right talent in the door? And how do we keep them once we have them?
    Language: Spanish (NA)
    Topics: Interviewing & Hiring, Diversity Dynamics, Inclusion & Equity, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1424
  • 8 Minutes Level: Foundational
    More employee lawsuits are being won on grounds of retaliation than for any other reason. Remember, retaliation means “revenge.” In employment law, it involves an employer taking an adverse action against an employee who has engaged in a legal activity—an activity that the law believes is in the public interest. When your company is sued for unlawful retaliation, it doesn't matter if you're right or wrong. If you go to trial, what matters is how the situation looks to a jury.
    Topics: Ethics, Leadership, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1423
  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee who may be promoted beyond their capabilities. What do you do? There are four steps you can take to help the situation.
    Topics: Management, Professionalism, Coaching & Mentoring
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1422
  • 15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employees with solving conflict. What do you do? There are five steps you can take to help the situation.
    Topics: Conflict Resolution, Change, Leadership, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C1421