Course Catalog (1084 Courses)
Contains all of the available courses within the TrainingFlow™ LMS.
Interactive Tools
Communicating Plans for Change (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! Communicating plans for change in the workplace is no longer just an event or an initiative. What do you think? There are three steps you can take.
Topics: Change, Communication, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Interactive Tools
An Employee Who Needs Motivation (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee who needs motivation. What do you do? There are four steps you can take to help the situation.
Topics: Management, Motivation, Leadership, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Interactive Tools
An Employee Who is Not Assertive Enough (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee who’s not assertive enough. What do you do? There are four steps you can take to help the situation.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Understanding Microaggressions (Spanish)
6 Minutes Level: FoundationalWe all know the definition of bias, right? It’s the negative or positive assumptions usually applied to groups of people. It can be blatant (also known as explicit) or subtle. It can also be unintentional and unconscious. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.
Language: Spanish (NA)
Topics: Inclusion & Equity, Diversity Dynamics, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Gender Respect (Spanish)
6 Minutes Level: FoundationalAll employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities. Spanish version of the course "TrainingBriefs® Gender Respect" course.
Language: Spanish (NA)
Topics: Respect, Diversity Dynamics, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Understanding Racism (Key Terms) (Spanish)
8 Minutes Level: FoundationalRacism fosters a divisive work culture that undermines morale, teamwork and productivity. In the workplace, racism most often manifests itself through microaggressions, which are indirect, subtle or even unintentional acts of discrimination against others – often taking the form of stereotypes. Awareness is key to understanding how racism impacts each of us. The key terms covered in this course are the starting point of that understanding.
Language: Spanish (NA)
Topics: Inclusion & Equity, Diversity Dynamics, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Interactive Tools
An Employee Who Makes Unacceptable Mistakes (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee who makes unacceptable mistakes. What do you do? There are five steps you can take to help the situation.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® I’m Stressed! (Spanish)
8 Minutes Level: FoundationalThe human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds.
Language: Spanish (NA)
Topics: Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Interactive Tools
An Employee Who is Consistently Late for Work (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee who is consistently late for work. What do you do? There are five steps you can take to help the situation.
Topics: Management, Leadership, Coaching & Mentoring, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Diversity in Recruiting & Hiring (Spanish)
6 Minutes Level: IntermediateStudies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. You may even be asking yourself, how can we get past potential bias and get the right talent in the door? And how do we keep them once we have them?
Language: Spanish (NA)
Topics: Interviewing & Hiring, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Unintended Ethical Dilemma - Hearsay (Managers)
8 Minutes Level: FoundationalMore employee lawsuits are being won on grounds of retaliation than for any other reason. Remember, retaliation means “revenge.” In employment law, it involves an employer taking an adverse action against an employee who has engaged in a legal activity—an activity that the law believes is in the public interest. When your company is sued for unlawful retaliation, it doesn't matter if you're right or wrong. If you go to trial, what matters is how the situation looks to a jury.
Topics: Ethics, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Interactive Tools
An Employee Expected to Perform Beyond Their Skill Level (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee who may be promoted beyond their capabilities. What do you do? There are four steps you can take to help the situation.
Topics: Management, Professionalism, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Interactive Tools
How to Solve Conflict Between Employees (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employees with solving conflict. What do you do? There are five steps you can take to help the situation.
Topics: Conflict Resolution, Change, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Interactive Tools
Employee Terminated Due to Downsizing (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee who is terminated due to downsizing. What do you do? There are four steps you can take to help the situation.
Topics: Management, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Interactive Tools
Termination Due to Poor Performance (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee who is terminated for poor performance. What do you do? There are four steps you can take to help the situation.
Topics: Management, Professionalism, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Keeping Complaints Confidential
6 Minutes Level: FoundationalMost people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. Employees can retaliate against other employees - you don't have to be a manager to retaliate. In fact anyone who is aware of the protected activity can commit retaliation. And anyone who engages in a protected activity can be the target of retaliation; even managers can be subjected to retaliation if they've engaged in a protected activity.
Topics: Compliance, Compliance, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Responding and Resolving
6 Minutes Level: FoundationalRecognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.
Topics: Compliance, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® You’re Not a Team Player
6 Minutes Level: FoundationalMost people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. That means employers cannot punish employees for making discrimination or harassment complaints or participating in workplace investigations. And punishment doesn't just mean firing or demotion: It can include other negative employment actions, from being denied a raise or transfer to a more desirable position to missing out on training or mentoring opportunities or being given an unjustified poor performance review.
Topics: Compliance, Compliance, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Signature Course
Cyber Security Essentials: Stop. Think. Ask.™
45 Minutes Level: FoundationalCybersecurity is the practice of protecting systems, networks, programs, devices and data from cyber-attacks. These attacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes. By understanding terminology, possible targets and the consequences of cyber-attacks, we can all minimize the potential impacts, gain value in your cybersecurity efforts, and even prevent future attacks.
Topics: Cybersecurity, Compliance, Ethics
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™
26 Minutes Level: FoundationalHandle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better.
Topics: Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors