Course Catalog (1084 Courses)
Contains all of the available courses within the TrainingFlow™ LMS.
Interactive Tools
Anger at a Lower-Than-Expected Raise (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee complains to you that their raise was less than expected. What do you do? There are four steps you can take to help the situation.
Topics: Management, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Interactive Tools
An Employee with Hygiene Problems (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! What do you do about an employee with body odor, bad breath, or who appears unclean? There are four steps you can take to help the situation.
Topics: Management, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Cinco de Mayo)
5 Minutes Level: FoundationalNew Micro-Learning! Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Mexican holiday – Cinco de Mayo. People outside Mexico often mistakenly believe that Cinco de Mayo is a celebration of Mexican independence, which was declared more than a half century before the Battle of Puebla.
Topics: Cultural Competency, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
HIPAA - An Overview
30 Minutes Level: FoundationalSince its institution in 1996, The Health Insurance Portability and Accountability Act (or HIPAA) aims to prevent healthcare fraud and ensure that all ‘protected health information’ is appropriately secured and to restrict access to health data to authorized individuals. If you have access to paper records, computers, information systems, networks, technology resources, including electronic medical records, and e-mails, you must follow HIPAA security policies, procedures and guidelines.
Topics: Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
TrainingBriefs® Course
TrainingBriefs® Ethics and Compliance Concerns
5 Minutes Level: FoundationalNew Micro-Learning! Although living our daily lives with ethics and integrity may seem simple enough, often times we can find ourselves in difficult situations when making the right decision is not always easy or clear. You will face choices every single day that impact your success, and the success of your organization.
Topics: Ethics, Compliance, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Peer Today, Boss Tomorrow™ Action Steps for Success
45 Minutes Level: FoundationalHelp newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! Watch as Lindsey, a newly promoted manager, surfs the web looking for tips and insights about making a successful transition from peer to boss.
Topics: Leadership, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Interactive Tools
An Employee with a Poor Attitude (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! Poor attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. What do you do? There are five steps you can take to help the situation.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Interactive Tools
Addressing a Religious Discrimination Complaint (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their religion. What do you do? There are five steps you can take to help the situation.
Topics: Management, Leadership, Professionalism, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Streaming Video
TrainingBytes® Unconscious Bias in Action
5 minutes Level: FoundationalWe don’t like to think of ourselves as having biases toward others. The fact is many of these biases exist in our society and in our memory and are sometimes expressed unknowingly. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.
Topics: Unconscious Bias, Diversity Dynamics
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
TrainingBytes® Telecommuting Tips & Tricks
5 minutes Level: FoundationalWorking from home is great on so many levels. But there are a whole new set of challenges, too. How do you keep from getting distracted when domestic duties call? How do you handle a family member who stops by unannounced in the middle of the day? How do you get anything done if you have kids around? This video provides a few quick tips for successfully navigating the pitfalls of telecommuting.
Topics: Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
TrainingBytes® Stressed Out? Tips to Get Relief
5 Minutes Level: FoundationalStress is the body's reaction to any change that requires an adjustment or response. The body reacts to these changes with physical, mental, and emotional responses. In simple terms, stress occurs when something is impacting us… mostly based on the fear of the unknown.
Topics: Employee Wellness, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Streaming Video
TrainingBytes® Preparing for the Post-Pandemic Workplace™
5 minutes Level: FoundationalDue to the recent pandemic, organizations are navigating a broad range of issues that span from keeping their employees and customers safe to re-configuring business operations and getting things to a 'new' normal. This short video program is a great introduction to what employees might see in the post-pandemic workplace.
Topics: Communication, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
TrainingBytes® Microaggressions & Everyday Interactions™
5 minutes Level: FoundationalSometimes people don’t recognize when and how racial bias is expressed in our society and in day-to-day workplace interactions. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.
Topics: Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
TrainingBytes® A Good State of Mind!
8 minutes Level: FoundationalGet to the bottom of what good mental health means! Good mental health is what should be desired in life – both at work and at home. Tackling it head-on is the best way to overcome and have a life worth living! This short, information-packed video is a fantastic follow-up to the popular TrainingBytes® Stressed Out?
Topics: Employee Wellness, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Retail
Target Audience: General
Streaming Video
Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together. (Streaming)
30 minutes Level: IntermediateThis course helps employees positively and productively navigate any change-big or small. Through learning tools such as right-way behavior modeling, this program equips employees with skills to react smarter, adapt faster and engage together more productively when change comes around again. Streaming version of the "Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together." course.
Topics: Change, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Streaming Video
Everybody Wins: How to Turn Conflict into Collaboration™ (Streaming)
22 Minutes Level: FoundationalEmployees in "Everybody Wins" learn how to take the initiative to quickly resolve conflict with their coworkers and work together to find win/win solutions for most disagreements. Streaming version of the "Everybody Wins: How to Turn Conflict into Collaboration™" course.
Topics: Interpersonal Skills, Communication, Diversity Dynamics, Management, Professionalism, Inclusion & Equity, Respect
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Interactive Tools
Addressing a Race Discrimination Complaint (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their race. What do you do? There are five steps you can take to help the situation.
Topics: Management, Leadership, Professionalism, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Interactive Tools
Addressing a Gender Discrimination Complaint (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their gender. What do you do? There are five steps you can take to help the situation.
Topics: Management, Leadership, Professionalism, Discrimination, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Interactive Tools
Addressing a Disability Discrimination Complaint (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! You have an employee with a disability who feels discriminated against at work. What do you do? There are five steps you can take to help the situation.
Topics: Management, Leadership, Professionalism, Discrimination, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Interactive Tools
An Employee Who Won't Follow Safety Rules (Managing Essentials™ Series)
15 Minutes Level: IntermediateNew Just-In-Time Performance Management Tool! Let's face it, safety rules apply to everyone. Even a small infraction can result in a serious injury. Let's say you have an employee who won't follow safety rules when working. What do you do? There are four steps you can take to help the situation.
Topics: Management, Leadership, Professionalism, Workplace Safety, Safety Orientation/Onboarding, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors