Search Course Catalog (132 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Series: LearningBytes® Course

  • 22 Minutes Level: Foundational
    By the end of this course, you will be able to identify the importance and techniques for sales opportunity management. Sales opportunity management involves creating a sales cycle and navigating the steps in the sales process to close the sale.
    Topics: Sales & Service, Sales, Customer Service
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 25 Minutes Level: Foundational
    A territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.
    Topics: Sales & Service, Sales, Customer Service
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 20 Minutes Level: Foundational
    Product and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. Understand how customers use your solutions.
    Topics: Sales, Sales & Service, Customer Service
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 18 Minutes Level: Foundational
    By the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.
    Topics: Sales, Sales & Service, Customer Service
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 22 Minutes Level: Foundational
    Account development is creating and executing a plan to improve your organization’s market share from the customer. This plan may include team selling. By the end, you will be able to identify the importance of account development and the techniques for it.
    Topics: Sales, Sales & Service
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 18 Minutes Level: Foundational
    Opportunity generation is the act of creating sales opportunities for the organization’s products and services and involves identifying both the active and latent needs of the customer. Users will learn four techniques to help them with opportunity generation.
    Topics: Sales, Sales & Service
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 12 Minutes Level: Foundational
    Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care. It is important that you respect a person’s privacy and how much of their private life and decision to transition they want to share with others.
    Topics: Gender Identity/Gender Issues, Diversity, Inclusion, Respect
    Industry Settings: Healthcare
    Target Audience: General
  • 12 Minutes Level: Foundational
    Many organizations want and need people who speak different languages. Typically, there are no organization requirements that only English can be spoken at work. This course addresses concerns and the ability to be inclusive while speaking a foreign language in front of others.
    Topics: Inclusion, Communication, Diversity, Interpersonal Skills
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 10 Minutes Level: Foundational
    The key to getting great results is to pay more attention to what's going right; rather than what's going wrong. And that's a big part of what we like to call accentuating the positive.
    Topics: Motivation, Change, Interpersonal Skills, Leadership, Professionalism, Energizer or Team Builder
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 10 Minutes Level: Foundational
    Since there is no way we can always know what may trigger a “diversity moment,” any one of us may encounter one at any time. When that happens, everyone can take responsibility for addressing the situation and maintaining the work relationship.
    Topics: Diversity, Inclusion, Culture Commitment
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
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