Search Course Catalog (132 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Series: LearningBytes® Course
Got Sales?™ Sales Opportunity Management
25 Minutes Level: FoundationalBy the end of this course, you will be able to identify the importance and techniques for sales opportunity management. Sales opportunity management involves creating a sales cycle and navigating the steps in the sales process to close the sale.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Sales?™ Territory Planning
25 Minutes Level: FoundationalA territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
GotSales™ Product and Solution Understanding
20 Minutes Level: FoundationalProduct and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. Understand how customers use your solutions.
Topics: Sales, Sales & Service, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
GotSales™ System Proficiency
20 Minutes Level: FoundationalBy the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.
Topics: Sales, Sales & Service, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
GotSales® Account Development
25 Minutes Level: FoundationalAccount development is creating and executing a plan to improve your organization’s market share from the customer. This plan may include team selling. By the end, you will be able to identify the importance of account development and the techniques for it.
Topics: Sales, Sales & Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
GotSales?™ Opportunity Generation
25 Minutes Level: FoundationalOpportunity generation is the act of creating sales opportunities for the organization’s products and services and involves identifying both the active and latent needs of the customer. Users will learn four techniques to help them with opportunity generation.
Topics: Sales, Sales & Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® We Have to Use That Name!™
12 Minutes Level: FoundationalGetting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care. It is important that you respect a person’s privacy and how much of their private life and decision to transition they want to share with others.
Topics: Gender Identity/Gender Issues, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare
Target Audience: General
LearningBytes® Diversity 101 – What Did She Say?™
12 Minutes Level: FoundationalMany organizations want and need people who speak different languages. Typically, there are no organization requirements that only English can be spoken at work. This course addresses concerns and the ability to be inclusive while speaking a foreign language in front of others.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Accentuate the Positive™
10 Minutes Level: FoundationalThe key to getting great results is to pay more attention to what's going right; rather than what's going wrong. And that's a big part of what we like to call accentuating the positive.
Topics: Motivation, Change, Interpersonal Skills, Leadership, Professionalism, Energizer or Team Builder
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
LearningBytes® Diversity 101 - The PC Police Are Here™
10 Minutes Level: FoundationalSince there is no way we can always know what may trigger a “diversity moment,” any one of us may encounter one at any time. When that happens, everyone can take responsibility for addressing the situation and maintaining the work relationship.
Topics: Diversity Dynamics, Inclusion & Equity, Culture Commitment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General