Search Course Catalog (132 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Series: LearningBytes® Course

Got Leadership?™ Dealing with Attendance Issues

20 Minutes Level: Intermediate
This course emphasizes the role of coaching in creating successful outcomes when dealing with employee attendance issues. You will learn that making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
Topics: Leadership, Communication, Management, Professionalism, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Leadership?™ Communication Skills for New Supervisors

15 Minutes Level: Intermediate
Good communication skills are vital to being an effective leader. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish.
Topics: Communication, Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Leadership?™ Are You a Know-It-All Boss?

15 Minutes Level: Intermediate
As a leader, you manage multiple priorities and shifting deadlines on a daily basis. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.
Topics: Leadership, Change, Communication, Interpersonal Skills, Management, Respect, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Diversity?™ Respecting Religious Diversity (for Managers)

15 Minutes Level: Intermediate
By the end of this course, you will be able to identify workplace behaviors that may not show respect for religious diversity and determine the correct action to take when inappropriate religious remarks are made.
Topics: Diversity Dynamics, Communication, Management, Inclusion & Equity, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Respect?® Unintended Exclusive Behaviors

18 Minutes Level: Foundational
By the end of this course, you will be able to identify exclusive and inclusive behaviors and the effects they have on the work environment. The workplace is another group to which you belong, and another way for you to define yourself.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Respect, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Diversity?™ Generational Diversity for Employees

20 Minutes Level: Foundational
By the end of this course, you will be able to identify the characteristics of the four generations and the challenges of their different work styles within the team.
Topics: Generational Challenges, Communication, Diversity Dynamics, Interpersonal Skills, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Got Respect?® The Gender Difference

20 Minutes Level: Foundational
This eLearning course focuses on the common, everyday interactions between men and women in the workplace and the importance of creating an environment that is respectful to both genders. By the end of this module, you will be able to identify the impact your actions and behaviors have on others and the importance of personal responsibility in promoting respect in the workplace.
Topics: Respect, Communication, Interpersonal Skills, Professionalism, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Respect?® Imposing Personal Beliefs

12 Minutes Level: Foundational
By the end of this module, you will be able to recognize when people are imposing their personal beliefs on others in the workplace and identify different responses to situations where someone is imposing personal beliefs and there implications.
Topics: Respect, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?® Think Like a Customer

10 Minutes Level: Foundational
The only thing that counts is what the customer thinks. After completing this course, you will be able to identify the importance of customer service and choose behaviors to improve customer service.
Topics: Sales & Service, Communication, Interpersonal Skills, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Compliance?™ The Hostile Work Environment

14 Minutes Level: Intermediate
By the end of this module, you will be able to identify the different types of workplace violence, the warning signs of hostile work environment and apply a proven method to address workplace violence.
Topics: Workplace Violence Prevention, Harassment, Interpersonal Skills, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors