Course Catalog (1078 Courses)
Contains all of the available courses within the TrainingFlow™ LMS.
Classic Course
Right Side of the Line: Creating a Respectful and Harassment-Free Workplace™
45 Minutes Popular Level: FoundationalKnowing what behavior is acceptable in the workplace is more important-and often more confusing-than ever. This program addresses all forms of unacceptable behavior, including hazing, gossip, retaliation and more.
Topics: Harassment, Communication, Compliance, Interpersonal Skills, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Classic Course
A.C.T. with Integrity™ Real Situations for Discussion
40 Minutes Popular Level: FoundationalEquip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization.
Topics: Ethics, Compliance, Leadership, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Classic Course
It's Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace
35 minutes Popular Level: FoundationalThis course is designed to help you understand the wide range of harassment and discrimination situations and your responsibilities in contributing toward a workplace free of divisive, unlawful behaviors.
Topics: Harassment, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course
A.C.E. It!™: How to Solve Tough Workplace Problems
30 - 45 minutes Popular Level: FoundationalEquip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. it!
Topics: Interpersonal Skills, Change, Communication, Leadership, Sales & Service, Retention Aid
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
TrainingBriefs® Course
TrainingBriefs® Understanding the CROWN Act
5 Minutes New Level: FoundationalIn recent years, the conversation about diversity and inclusion has expanded to encompass not just racial and gender identities but also personal expressions of culture and identity. One significant piece of legislation making waves is The CROWN Act, a landmark law designed to protect individuals from discrimination based on their hair texture and natural hairstyles. The CROWN Act stands for “Create a Respectful and Open World for Natural Hair.” For many, the Crown Act is more than just a legal mandate; it's a vital step toward acknowledging and respecting cultural diversity in the workplace.
Topics: Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Picture of the Day
5 Minutes New Level: FoundationalWorkplace harassment can create a hostile work environment, which is the most subtle form of sexual harassment. This occurs when verbal, physical or visual behavior in the workplace focuses on the sexuality of another person or occurs because of the person’s gender, is unwanted or unwelcome, and is severe or pervasive enough to affect the person’s work environment.
Topics: Harassment, Compliance
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course
Right Side of the Line: Creating a Respectful & Harassment-Free Workplace™ (Standard - Manager)
50 Minutes New Level: IntermediateSpecifically designed for managers, supervisors and leaders, Right Side of the Line takes a proactive approach to creating and maintaining respectful organizational cultures in order to remain legally compliant, to ensure adherence to organizational policies and to thrive and prosper. The goal is to create a workplace where people want to come… and stay! It’s your management team's job – and the job of every employee and coworker – to create a professional workplace by demonstrating appropriate behavior, following organizational policies and complying with the law.
Topics: Harassment, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® You Call That Feedback?
6 Minutes New Level: FoundationalProviding effective feedback is essential for both personal and professional development, especially in refining presentation skills. This course illustrates the difficulties an employee encounters in receiving helpful feedback from a colleague, stressing the value of clear and actionable input for skill enhancement. It highlights the significant role of direct, constructive feedback in fostering professional growth, emphasizing the need for feedback providers to be clear, specific, and encouraging, allowing recipients to make substantial improvements in their abilities and performance.
Topics: Communicating Effectively & Professionally, Interpersonal Skills, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Who Owns This?
6 Minutes New Level: FoundationalAccountability and transparent communication are essential for managing mistakes and sustaining trust within a team. This module examines the impact of failing to acknowledge errors and underscores the role of openness in personal development and upholding organizational integrity. Recognizing the value of personal accountability and clear communication in addressing mistakes is crucial. It emphasizes the importance of creating a supportive environment that encourages honesty, builds trust, and cultivates a culture of ongoing improvement.
Topics: Communicating Effectively & Professionally, Communication, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® It’s a Policy Thing
6 Minutes New Level: FoundationalPolicies and procedures are essential for business operations, but they can sometimes be used as a way to focus on what can’t be done for the customer instead of highlighting what can be done. While every situation is unique, striving to find a win-win solution—even if it involves seeking approval for a policy exception—is key to building long-term customer loyalty. To achieve this, empathize with your customer, reassure them that you will do everything possible to assist, and use your best judgment to resolve the issue effectively.
Topics: Customer Service, Communication, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course
Right Side of the Line: Creating a Respectful & Harassment-Free Workplace™ (Standard - Employee)
45 Minutes New Level: FoundationalDesigned for employees, staff, and team members to help you take a proactive approach in building and maintaining a respectful organizational culture. This course communicates the importance of legal compliance, adherence to company policies, and promotes a thriving and successful workplace.
It's the responsibility of every employee and coworker to foster a professional workplace by exhibiting proper behavior, adhering to company policies, and complying with the law. By the end of this course, you will be equipped to identify and appropriately address unprofessional, prohibited, and illegal conduct in the workplace before it escalates.
Topics: Harassment, Professionalism, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
TrainingBriefs® Course
TrainingBriefs® I Was Looking at Your Legs!
6 Minutes New Level: FoundationalHarassment means to trouble, worry or torment someone on a persistent basis. The important phrase here is “on a persistent basis.” Usually, a one-time offense is not considered harassment in the eyes of the law. This means that it's your responsibility to say something if you are offended or if you feel that someone's actions have crossed the line.
Topics: Harassment, Respect, Sexual Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® This Will Help...
6 Minutes New Level: FoundationalInappropriate touching in the workplace - regardless of gender - is any unwelcome, non-consensual physical contact that violates personal boundaries and creates a hostile work environment. It can range from groping and massaging to holding hands and hugging. Inappropriate touching can be considered sexual harassment when it is severe or pervasive, meaning that it is either very serious or happens frequently. Do you know what to look out for when it comes to potential harassment?
Topics: Sexual Harassment, Harassment, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® The Invitation
6 Minutes New Level: FoundationalYou already know this but... Quid Pro Quo is the most blatant form of workplace sexual harassment. Simply put, it means “this for that.” Quid Pro Quo occurs when employment decisions such as hiring, promotions, salary increases, work assignments or performance evaluations are based on an employee’s willingness to grant or deny sexual favors.
Topics: Harassment, Compliance, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Make Your Presentation a Present
6 Minutes New Level: FoundationalEffective presentation skills are crucial in conveying ideas, results, and strategies compellingly and confidently within the workplace. This course underscores the critical role of presentation skills in professional settings and the need for individuals to develop confidence in their delivery. Remember, effective communication is not just about what is said, but how it is said, and the importance of engaging the audience through dynamic delivery and preparation.
Topics: Communication, Professionalism, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course
Understanding School Bullying
45 Minutes New Level: IntermediateBullying is a widespread issue in the United States. While bullying can happen to anyone, some groups may be at greater risk. Bullying negatively affects those who are bullied, those who bully others, bystanders, and others in the school community. Bullying is unwanted, aggressive behavior among school aged children that involves a real or perceived power imbalance. The behavior is repeated, or has the potential to be repeated, over time. Kids who are bullied - and who bully others - may have serious, lasting problems.
Topics: Abusive Conduct, Communication
Industry Settings: Office & General
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Let Me Get That for You
6 Minutes New Level: FoundationalUnder federal law, discrimination based on sexual orientation is prohibited. Additionally, many states and local jurisdictions have laws that offer extra protections against harassment and discrimination based on both perceived and actual sexual orientation. In these areas, such behavior can lead coworkers to face legal consequences, including potential hostile environment harassment lawsuits.
Topics: Harassment, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Keep Things Moving
6 Minutes New Level: FoundationalEffective communication is paramount for success in today's fast-paced workplace. It's a cornerstone of professional success, requiring both technological adaptability and a commitment to open and clear dialogue. By addressing the challenges of miscommunication and embracing solutions that cater to diverse needs, teams can enhance collaboration and productivity.
Topics: Communicating Effectively & Professionally, Management, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® It’s Not the End of the World
6 Minutes New Level: FoundationalIn today’s workplace, things move fast. Almost too fast! There are a lot of moving parts. And it can be really easy to get overwhelmed, confused and sometimes even overreact. It's imperative that we can understand and manage our own emotions in positive ways to relieve tension & stress, communicate effectively, empathize with others, overcome challenges and ease conflict.
Topics: Problem Resolution, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® I Can Make That Work
6 Minutes New Level: FoundationalResearch shows that it takes us anywhere between 2-6 seconds to make a snap judgment about someone. While these judgments aren’t always true or fair, our brain makes them primarily based on appearance. If you have an employee that's not showing up to work in the appropriate attire, many people could get the wrong impression about the quality of work they do.
Topics: Professionalism, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General