Course Catalog (1182 Courses)
Contains all of the available courses within the TrainingFlow™ LMS.
Signature Course
The Extraordinary Leader™: Going from Good to Great
30 - 45 minutes Level: IntermediateYou will learn not only how to improve leadership skills, but how to use these strong leadership skills to increase productivity so that you can consistently produce extraordinary results in your work.
Topics: Leadership, Change, Communication, Motivation, Interpersonal Skills
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Employees
Signature Course
Glad I Could Help: Real Customer Service Situations for Discussion™
30 - 45 minutes Level: FoundationalDealing with an angry customer, whether internal or external, can be a tough business challenge. This course will equip your employees to handle those calls and confrontations professionally and calmly.
Topics: Customer Service, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees