Let's T.A.L.K.™ Navigating the Difficult Discussions
Classic Course

Let's T.A.L.K.™ Navigating the Difficult Discussions

40 Minutes Level: Intermediate Rating

Designed specifically to assist managers and supervisors in dealing with tough workplace situations, this interactive course provides five difficult scenarios that managers often face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation.

Target Audience: Managers / Supervisors
Language: English

Management

Features

  • Audio Narration
  • Interactive Exercises
  • Inline Quizzes
  • Video
  • Post-Assessment

Learning Objectives

  • Learn to tell employees exactly how you see the performance situation
  • Understand the importance of asking for feedback from difficult direct reports
  • Learn to lead towards a solution
  • Learn to keep at it until it sticks

Description

Designed specifically to assist managers and supervisors in dealing with tough workplace situations, this interactive course provides five difficult scenarios that managers often face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation.

The T.A.L.K.™ model can be utilized in any difficult conversation that needs to take place.  The program covers the following situations:

  • Addressing employees who don’t care
  • Dealing with top performers that have minor performance issues
  • Dealing with employees that always have excuses
  • Addressing employees that disagree with the manager’s assessment

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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