Open Mind, Open World: Improving Intercultural Interactions™
Classic Course

Open Mind, Open World: Improving Intercultural Interactions™

50 minutes Level: Intermediate Rating

Each of us is a product of our culture. We grow up thinking our culture is “normal” and other cultures are “different.” The values or norms of other cultures are not always obvious to us. In a work environment, cultural differences can present challenges.

Target Audience: General
Language: English

Features

  • Audio Narration (Male)
  • Interactive Exercises
  • Inline Quizzes
  • Job Aids and Reference Materials
  • Video
  • Post-Assessment

Learning Objectives

  • Identify cultural tendencies that impact our interactions and effectiveness with global colleagues.
  • Identify and respond to situations involving intercultural dynamics.
  • Distinguish between effective and ineffective intercultural communication.
  • Use global awareness and the O.P.E.N. process to improve communications and productivity.

Description

Each of us is a product of our culture. We grow up thinking our culture is “normal” and other cultures are “different.” The values or norms of other cultures are not always obvious to us. In a work environment, cultural differences can present challenges.

The O.P.E.N. model discussed in this course will aid in your communication. Open Mind, Open World shows that communicating effectively in different cultural situations is based first on understanding cultural values and then on learning a new strategy and practicing skills.

Job Aids and Reference Materials

  • Cultural Commitment Plan - Job Aid
    1 page

Learning Topics

Industry Setting

  • Office & General

Diversity Profile

  • Caucasian(s)
  • Hispanic(s)
  • Latino(s)
  • Asian(s)
  • African American(s)
  • Various Ages
  • Diverse Video Cast
  • Male Narrator

Compatiblity Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Modern Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge, Internet Explorer 10+   YOUR SYSTEM
  • DOES NOT Support Legacy Browsers: Internet Explorer 10 and below are not supported


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