The Courage to Coach™ for Retail (eLearning Classic)
Classic Course

The Courage to Coach™ for Retail (eLearning Classic)

30 - 40 Minutes Level: Foundational

The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.

Target Audience: Managers / Supervisors
Language: English

Coaching

Features

  • Audio Narration (Male)
  • Interactive Exercises
  • Inline Quizzes
  • Video
  • Post-Assessment

Learning Objectives

  • Identify the personal and organizational benefits of effective coaching skills.
  • Explain the five characteristics that contribute to being an effective coach.
  • Identify key coaching opportunities in the workplace
  • Apply the four-step Courage to Coach™ Model to coach for improved performance.

Description

The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.

The course will provide you with the skills necessary to directly address a common fear among managers—how to coach an employee when the employee doesn’t want to be coached.

Learning Topics

Industry Settings

  • Industrial & Manufacturing
  • Office & General
  • Retail

Diversity Profile

  • Caucasian(s)
  • Asian(s)
  • African American(s)
  • Various Ages
  • Diverse Video Cast
  • Male Narrator

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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