Search Course Catalog (196 Courses Found)

If you're a manager, you already know that disciplining employees is one of the most difficult parts of your job. But, documenting performance is essential in correcting performance problems and protecting yourself as a manager. This interactive course provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA method, managers will possess the tools to effectively and legally address performance issues.

Based on Best-Selling More Than a Gut Feeling IV! Let’s be honest… a lot of hiring gets done based on nothing other than a gut feeling. Assumptions. Intuition. And a lot of employee turnover results because that gut feeling, that assumption, that intuition just wasn’t very accurate. If you’re like most managers, one of your greatest fears is that you’ll hire the wrong person. You want to hire the person who, ultimately, will be the most successful in the job. You know that your operation will function more smoothly and will be more productive if the right person is in the right job.

Training INCREASES our ability to take appropriate action. It gives us a greater sense of preparedness, which will help with anxiety and stress levels - especially during violent situation. It helps us prevail!

A detailed course on harassment prevention that addresses California AB1825, AB2053, SB396 and CA FEHA requirements. This course consists of 12 modules and is designed especially for supervisors & managers.

Managers must be able to recognize, even address and report harassment in an appropriate and timely manner. To ensure effectiveness, this course goes beyond basic sexual harassment training to address unacceptable workplace behavior including discrimination, retaliation, bullying and other forms of harassment that may occur in your workplace.

Knowing what behavior is acceptable in the workplace is more important-and often more confusing-than ever. This program addresses all forms of unacceptable behavior, including hazing, gossip, retaliation and more.

New Micro-Learning! Navigating through a performance appraisal that addresses sensitive issues is one of the most difficult management responsibilities. It requires tact and compassion. But it’s also required to make the organization’s expectations clear, and to put an under-performing employee on the right track.

New Micro-Learning! A written sign-off that meets federal and state legal requirements for each of the situations discussed in this course could prevent many legal headaches - and it shows that you respect everyone's right and expectation to privacy.

New Micro-Learning! As a manager, you have a responsibility to safeguard employee records by ensuring that confidential information is kept in appropriate confidential files, preferably in a locked cabinet or office. Neglecting to take action to correct filing problems could open your organization up to a lawsuit.

New Micro-Learning! When it comes to workplace privacy, communication is key. If you manage your employees' expectations of privacy in the workplace with clear policies and procedures and clear communication, you can help prevent many misunderstandings and potential lawsuits.