Search Course Catalog (32 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Conflict Resolution

TrainingBytes® Looking Over My Shoulder

4 Minutes Level: Foundational
A conflict with a co-worker can be one of the most frustrating things we have to deal with. I used to try to avoid people I didn't get along with, and just hope they got transferred out of the department. But the truth is that costs the department and the organization big time. It's one of those "everybody loses and everybody is miserable" approaches.
Topics: Conflict Resolution, Communication, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

How to Solve Conflict Between Employees (Managing Essentials™ Series)

15 Minutes Level: Intermediate
New Just-In-Time Performance Management Tool! You have an employees with solving conflict. What do you do? There are five steps you can take to help the situation.
Topics: Conflict Resolution, Change, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Employee Terminated Due to Downsizing (Managing Essentials™ Series)

15 Minutes Level: Intermediate
New Just-In-Time Performance Management Tool! You have an employee who is terminated due to downsizing. What do you do? There are four steps you can take to help the situation.
Topics: Management, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Termination Due to Poor Performance (Managing Essentials™ Series)

15 Minutes Level: Intermediate
New Just-In-Time Performance Management Tool! You have an employee who is terminated for poor performance. What do you do? There are four steps you can take to help the situation.
Topics: Management, Professionalism, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™

25 minutes Level: Foundational
Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better.
Topics: Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.

30 minutes Level: Intermediate
This course helps employees positively and productively navigate any change-big or small. Through learning tools such as right-way behavior modeling, this program equips employees with skills to react smarter, adapt faster and engage together more productively when change comes around again.
Topics: Change, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

Conflict 101™

10 Minutes Level: Foundational
If you're like most people you never really give much thought to conflict. You either fight, take flight or simply freeze. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)

10 Minutes Level: Foundational
As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

ATTITUDE!™ Resolving Difficult Situations in the Workplace

20 Minutes Level: Foundational
Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work.
Topics: Conflict Resolution, Leadership, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

FOSA™ Documenting Discipline

40 Minutes Level: Foundational
Lack of solid documentation is the single most common mistake employers make when handling discipline or terminations. What if you need to justify an employment decision or termination long after it occurs? Not properly documenting can hurt you in unemployment compensation disputes, workers’ compensation cases and other legal matters. This course teaches importance of documenting your employees using the FOSA™ process.
Topics: Management, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors