Search Course Catalog (237 Courses Found)

Based on the world-wide best-seller, this course uses the More Than a Gut Feeling concepts and models in a manufacturing environment. This fast-paced course will empower and increase understanding that the single best predictor of future job performance is past job behavior. Learners will also realize that their task in the hiring interview is to gather the kinds of information that will enable them to hire people who will be successful in their jobs.

Based on Best-Selling More Than a Gut Feeling IV! Let’s be honest… a lot of hiring gets done based on nothing other than a gut feeling. Assumptions. Intuition. And a lot of employee turnover results because that gut feeling, that assumption, that intuition just wasn’t very accurate. If you’re like most managers, one of your greatest fears is that you’ll hire the wrong person. You want to hire the person who, ultimately, will be the most successful in the job. You know that your operation will function more smoothly and will be more productive if the right person is in the right job.

Your managers are legally obligated to understand and enforce company employment policies and procedures to reduce the chance of discrimination and lawsuits. Workplace scenarios illustrate that taking critical precautions and having a clear understanding of the law will minimize employment discrimination and maximize equal employment opportunity.

Leadership is the willingness and ability to influence those around them at all levels. Explore different methods for being more influential and identify leadership behaviors for in a variety of situations. This course helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

Success isn't just about the job you do - it's also about how you do it. Addressing eight basic skills every employee needs to be effective, this course gives trainees critical insight into what it really takes to succeed.

Equip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization.

Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. it!

Leading others effectively is the ability to inspire, guide, and influence individuals or teams to achieve common goals and organizational success. It involves balancing several skills and qualities to create a productive, supportive, and motivated environment for employees. Effective leaders not only manage tasks and processes but also cultivate positive relationships and foster professional growth.

Coaching helps employees enhance their skills, work more effectively, and achieve better results. By focusing on individual strengths and areas of improvement, coaching drives higher performance across teams. When employees receive regular feedback and support through coaching, they feel more engaged and motivated. This can lead to higher job satisfaction, reduced turnover, and increased loyalty to the organization. Coaching also builds leadership capabilities by encouraging critical thinking, decision-making, and problem-solving. It empowers employees to take initiative and develop their leadership potential.

Sometimes a communication breakdown doesn’t occur by what is said. It happens when something is NOT said. Many times, people hold back their communication out of fear of looking foolish or wrong in front of their peers or leader. When an employee can’t seem to move forward on their responsibilities and is unwilling to communicate, you often need to probe deeper… be empathetic and build trust.

While some may see direct communication as rude or harsh, others appreciate it when a message is delivered in a straightforward way. The solution comes from establishing clarity and expectations in the type of communications that are delivered and received in the workplace.

Because of the speed of today’s workplace environment, and the ongoing push to “multitask,” we often create unwanted communication barriers - especially between different personality styles. Too often our need to be productive gets in the way of our communication, and in the way of that productivity itself.

Sometimes, communication isn’t just about what’s said. It’s often non-verbal communication that speaks volumes about who we are and the quality of work we put in. While workplaces have become more flexible, sometimes that flexibility creates too much comfort.

Direct communication is not just a tool for building effective relationships; it’s also a tool for productivity. When our communication is vague, our work efforts often suffer. Assumptions and lack of clarity can lead to project setbacks, while offering strategies for enhancing communication ensures that all team members are aligned with project goals.

Some say leaders are born. Others feel leaders are made. Regardless, leaders must understand that if their style is creating friction or impacting employee engagement, it's time to consider changing the way they lead. The leader’s role is typically well defined. Managers and supervisors are in the organization to engage their staff - and to foster a culture which balances and attends to both…the work and the people.

Each of our different experiences and expectations are why learning to communicate across generations is so important. The reality is that each generation comes with its own rules for the workplace. Using the M.E.E.T.® approach is like having a coach helping us through the process. That way we create shared understanding, new agreements, and clear expectations.

This interactive course was developed to help your organization's leaders, managers, or supervisors, in their daily effort to foster better employee connections, communication and community at work - all the while working together toward one shared goal or vision.

Help newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! Watch as Lindsey, a newly promoted manager, surfs the web looking for tips and insights about making a successful transition from peer to boss. This interactive eLearning course provides key strategies, activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new managers & supervisors regularly.

Equip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization. This is a Spanish-North American version of the "A.C.T. with Integrity™ Real Situations for Discussion".

Maintaining a respectful workplace is critical to your organization’s success. How do you work with an employee who gossips and spreads rumors which have been detrimental to some working relationships?