Courage 2 Coach™
Classic Course

Courage 2 Coach™

35 - 40 Minutes Level: Foundational Rating

Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

Target Audience: Managers / Supervisors
Language: English

Coaching

Features

  • Audio Narration
  • Interactive Exercises
  • Inline Quizzes
  • Video
  • Post-Assessment

Learning Objectives

  • Identify the personal and organizational benefits of effective coaching.
  • Explain the five characteristics that contribute to being an effective coach.
  • Identify key coaching opportunities in the workplace.
  • Apply the four-step Courage to Coach™ model to coach for improved performance.

Description

Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

This course outlines a specific four-step process for coaching that will work in any employee performance situation. It begins with a critical first step—call it like you see it. You will also learn how to reach an agreement on the problem, develop an action plan for correcting the problem and follow up with the employee.

Learning Topics

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Diversity Profile

  • Caucasian(s)
  • Hispanic(s)
  • Asian(s)
  • African American(s)
  • Various Ages
  • Diverse Customers

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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