Search Course Catalog (17 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
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Conflict 101™
10 minutes Level: FoundationalIf you're like most people you never really give much thought to conflict. You either fight, take flight or simply freeze. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, ProfessionalismIndustry Settings: Healthcare, Industrial & Manufacturing, Office & General, RetailTarget Audience: GeneralC1185ATTITUDE!™ Resolving Difficult Situations in the Workplace
Level: FoundationalPowerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work.Topics: Conflict Resolution, Leadership, Professionalism, Personal PerformanceIndustry Settings: Healthcare, Industrial & Manufacturing, Office & General, RetailTarget Audience: GeneralC1062TrainingBriefs® The Tough Conversation
6 Minutes Level: FoundationalNew Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.Topics: Communication, Interpersonal Skills, Conflict Resolution, Personal PerformanceIndustry Settings: Healthcare, Industrial & Manufacturing, Office & General, RetailTarget Audience: GeneralC905Taking TIME to Lead™
25 Minutes Level: IntermediateAs a supervisor or manager, your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, ManagementIndustry Settings: Healthcare, Industrial & Manufacturing, Office & General, RetailTarget Audience: Managers / SupervisorsC865TrainingBriefs® Let’s M.E.E.T.™ to Resolve Issues
10 Minutes Level: FoundationalIt's up to us to take advantage of our differences to help make us more productive and more successful. To do that, we have to make an effort to recognize and respond to situations where coworkers or customers don't feel respected. It’s not easy but it’s certainly worth the effort.Topics: Conflict Resolution, Inclusion & Equity, RespectIndustry Settings: Healthcare, Office & GeneralTarget Audience: GeneralC857TrainingBriefs® Conflict… Can’t You Just Deal with It?
6 Minutes Level: FoundationalWhen it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior.Topics: Conflict Resolution, Leadership, ProfessionalismIndustry Settings: Industrial & Manufacturing, Office & General, RetailTarget Audience: Managers / SupervisorsC848TrainingBriefs® Warning Signs of Workplace Violence
6 Minutes Level: FoundationalWorkplace violence is a cycle of repeated and escalating behavior: subtle threats and statements, open intimidation and harassment, and ending with direct physical violence.Topics: Workplace Violence Prevention, HarassmentIndustry Settings: Healthcare, Industrial & Manufacturing, Office & General, RetailTarget Audience: GeneralC789Conflict 101™ (eLearning Classic)
35 Minutes Level: FoundationalIf you're like most people you never really give much thought to conflict. You either fight, take flight or simply freeze. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, ProfessionalismIndustry Settings: Healthcare, Industrial & Manufacturing, Office & General, RetailTarget Audience: GeneralC744Conflict Clock™ for Managers & Supervisors
20 Minutes Level: IntermediateConflict is a part of life – and that’s especially true in the workplace. This course gives managers a new perspective on understanding and resolving conflict. Use the T.I.M.E.™ model to your advantage and resolve workplace conflict.Topics: Conflict Resolution, Communication, Interpersonal Skills, ProfessionalismIndustry Settings: Healthcare, Industrial & Manufacturing, Office & General, RetailTarget Audience: Managers / SupervisorsC589Be S.A.F.E. (Not Sorry)™: An Advantage eLearning Course
45 Minutes Level: IntermediateThis course introduces you to the S.A.F.E. model - an easy-to-understand way to help prevent or reduce the potential for workplace violence and abusive conduct. Get the tools and the skills you need to help create and maintain a safe workplace environment, free from threats and violence.Topics: Workplace Violence Prevention, Communication, Compliance, Interpersonal Skills, Abusive ConductIndustry Settings: Healthcare, Industrial & Manufacturing, Office & General, RetailTarget Audience: GeneralC584
