Search Course Catalog (18 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Achievement: Resolve Conflict

  • 45 Minutes Level: Intermediate
    This course introduces you to the S.A.F.E. model - an easy-to-understand way to help prevent or reduce the potential for workplace violence and abusive conduct. Get the tools and the skills you need to help create and maintain a safe workplace environment, free from threats and violence.
    Topics: Workplace Violence Prevention, Communication, Compliance, Interpersonal Skills, Abusive Conduct
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C584
  • 40 Minutes Level: Foundational
    When conflict is not handled well, most people find conflict to be painful. Powerful emotions may be released, and we may have a tendency to personalize the conflict. When these things happen, there is potential for conflict to harm or even destroy relationships. Conflict Clock™ gives a simple model to diffuse conflict and turn it into collaboration.
    Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C570
  • 14 Minutes Level: Intermediate
    By the end of this module, you will be able to identify the different types of workplace violence, the warning signs of hostile work environment and apply a proven method to address workplace violence.
    Topics: Workplace Violence Prevention, Harassment, Interpersonal Skills, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    C562
  • 12 Minutes Level: Foundational
    This course will help you minimize misunderstandings through good communication, build relationships, and promote a culture of tolerance and inclusion. When conflict does occur, you can work with your coworkers to see past problems and address the underlying issues.
    Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C551
  • 12 Minutes Level: Intermediate
    In this module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing it you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.
    Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    C438
  • 5 Minutes Level: Foundational
    Intended as a quick primer on waste handling, this also discusses the classification of waste materials. A short and informative module on identifying and understanding the dangers of hazardous materials.
    Topics: Workplace Violence Prevention, Workplace Safety, Safety Orientation/Onboarding
    Industry Settings: Industrial & Manufacturing
    Target Audience: General
    C241
  • 18 Minutes Level: Intermediate
    A quick lesson on turning manager-employee conflict into collaboration. Applicable across many workplace scenarios.
    Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism, Inclusion & Equity
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: Managers / Supervisors
    C222
  • 30 - 45 minutes Level: Intermediate
    Promote a safe work environment and prevent workplace violence.
    Topics: Workplace Violence Prevention, Compliance, Harassment, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
    C129