Search Course Catalog (18 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Achievement: Resolve Conflict

Conflict Clock™ for Managers & Supervisors

30 Minutes Level: Intermediate
Conflict is a part of life – and that’s especially true in the workplace. This course gives managers a new perspective on understanding and resolving conflict. Use the T.I.M.E.™ model to your advantage and resolve workplace conflict.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Be S.A.F.E. (Not Sorry)™: An Advantage eLearning Course

45 Minutes Level: Intermediate
This course introduces you to the S.A.F.E. model - an easy-to-understand way to help prevent or reduce the potential for workplace violence and abusive conduct. Get the tools and the skills you need to help create and maintain a safe workplace environment, free from threats and violence.
Topics: Workplace Violence Prevention, Communication, Compliance, Interpersonal Skills, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Conflict Clock™ - eLearning Classic

40 Minutes Level: Foundational
When conflict is not handled well, most people find conflict to be painful. Powerful emotions may be released, and we may have a tendency to personalize the conflict. When these things happen, there is potential for conflict to harm or even destroy relationships. Conflict Clock™ gives a simple model to diffuse conflict and turn it into collaboration.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Compliance?™ The Hostile Work Environment

14 Minutes Level: Intermediate
By the end of this module, you will be able to identify the different types of workplace violence, the warning signs of hostile work environment and apply a proven method to address workplace violence.
Topics: Workplace Violence Prevention, Harassment, Interpersonal Skills, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Performance?® Dealing With Peer-to-Peer Conflict

12 Minutes Level: Foundational
This course will help you minimize misunderstandings through good communication, build relationships, and promote a culture of tolerance and inclusion. When conflict does occur, you can work with your coworkers to see past problems and address the underlying issues.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?® The Brighter Side of Conflict

12 Minutes Level: Intermediate
In this module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing it you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Leadership?™ The Work-Life Balance Conundrum (for Managers)™

18 Minutes Level: Intermediate
A quick lesson on turning manager-employee conflict into collaboration. Applicable across many workplace scenarios.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors

Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace

20 minutes Level: Intermediate
Promote a safe work environment and prevent workplace violence.
Topics: Workplace Violence Prevention, Compliance, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees