Search Course Catalog (248 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Professionalism

  • 6 Minutes Level: Foundational
    What do cable news hosts, political bumper stickers, and religious jokes have in common? The answer is that some of them are funny, while others find them deeply offensive. It’s important to know that inappropriate humor can be the basis for a discrimination law suit.
    Topics: Harassment, Compliance, Professionalism, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world. But sometimes we may find ourselves in an awkward situation that could lead to the compromise of such information.
    Topics: Ethics, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    Everyone needs to remember that it is a federal crime to trade securities, including the distribution of 401k’s, based on "inside information."
    Topics: Ethics, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    Your professional beliefs and business ethics should be what drives your behavior in the workplace. How your personal beliefs affect your life outside of work is not relevant, but how your personal beliefs affect how you interact with people at work is.
    Topics: Harassment, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    All employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities.
    Topics: Respect, Diversity, Professionalism, Inclusion
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 8 Minutes Level: Foundational
    Third party harassment, especially sexual harassment, can lead to serious legal actions. Just because they are not employees of your organization does not mean its acceptable or legal.
    Topics: Harassment, Compliance, Professionalism, Sexual Harassment
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Intermediate
    When employees feel left out, it impacts everyone in the workplace. Employees fail to work together, they miss work more frequently, and they eventually may choose to find employment elsewhere.
    Topics: Diversity, Communication, Professionalism, Inclusion, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    A conflict of interest causes an employee to experience a struggle. Use the A.C.T. model to assess your situation and to help determine the most appropriate action to take.
    Topics: Ethics, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 7 Minutes Level: Foundational
    Success in your workplace will mostly be determined by your attitude. This course focuses on the strategies shown here which you can use to ensure that you get along, get noticed, and get ahead.
    Topics: Professionalism, Communication, Interpersonal Skills
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 5 Minutes Level: Foundational
    Calming a frustrated customer requires strong interpersonal skills. First you must be a good listener with the rapport building skills. Next you must be a proactive problem-solver. Last, you must maintain a positive attitude.
    Topics: Customer Service, Communication, Sales & Service, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
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