TrainingBriefs® Responding and Resolving
TrainingBriefs® Course
New Course

TrainingBriefs® Responding and Resolving

6 Minutes Level: Foundational

Recognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.

Target Audience: Managers / Supervisors
Language: English

Features

  • Audio Narration
  • Interactive Exercises
  • Video
  • Post-Assessment

Learning Objectives

  • Learn how to encourage employees to come forward with concerns and taking them seriously.
  • Understand who has the responsibility to prevent situations from becoming retaliation.

Description

Recognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.

As managers, supervisors and team leaders, we have the primary responsibility to prevent situations in the workplace from escalating out of control and becoming retaliation. We need to encourage employees to come forward with concerns and take all reports of illegal, unsafe or unethical behavior seriously.

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatiblity Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Modern Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge, Internet Explorer 10+   YOUR SYSTEM
  • DOES NOT Support Legacy Browsers: Internet Explorer 10 and below are not supported


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