Search Course Catalog (187 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Communication

  • 25 Minutes Level: Foundational
    Human trafficking is very real issue in the United States! Traffickers often take advantage of the privacy and anonymity accessible through the hospitality industry. Hotels and motels can be especially attractive locations for all forms of trafficking. This interactive course gives an overview of human trafficking, the warning signs and how to report suspicious activity. Can be used for SB970 (California training) requirements.
    Topics: Compliance, Communication, Safety Orientation/Onboarding
    Industry Settings: Retail
    Target Audience: General
  • 4 Minutes Level: Foundational
    New Micro-Learning! We can't make someone change his or her attitude. But we can choose how we react. That's why the solution starts with us. We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.
    Topics: Leadership, Communication, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 5 Minutes Level: Foundational
    New Micro-Learning! Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.
    Topics: Leadership, Communication, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 5 minutes Level: Foundational
    New Micro-Learning! How we communicate and how effectively we communicate has to do with a lot more than just mastering language. In addition to the varied ways of sending communication, each person receives it via various different filters... filters we all have.
    Topics: Diversity, Communication
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 6 Minutes Level: Intermediate
    New MicroLearning! To demonstrate your commitment to the organization’s culture of integrity, you must consistently hold employees accountable for their actions. You should expect everyone in the workplace to have that same commitment to compliance.
    Topics: Compliance, Communication, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 5 Minutes Level: Foundational
    New Micro-Learning! Traditionally, kindness has often been considered a weakness in the world of business. Everyone knows you can’t be successful climbing the corporate ladder by being touchy-feely or… even nice, right! Fortunately, being kind has nothing to do with being weak… actually… it has everything to do with strength!
    Topics: Inclusion, Communication, Interpersonal Skills, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 7 Minutes Level: Intermediate
    New Micro-Learning! Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.
    Topics: Collaboration, Communication
    Industry Settings: Healthcare
    Target Audience: General
  • 7 Minutes Level: Intermediate
    New Micro-Learning! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.
    Topics: Collaboration, Communication
    Industry Settings: Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 6 Minutes Level: Foundational
    New Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.
    Topics: Communication, Interpersonal Skills, Conflict Resolution, Personal Performance
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 5 Minutes Level: Foundational
    Thinking like the customer is one of the best ways to improve your customer service! Great for session starter, energizer and reinforcing key messages on customer service.
    Topics: Customer Service, Communication, Interpersonal Skills
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
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