TrainingBriefs® Unacceptable Mistakes
TrainingBriefs® Course

TrainingBriefs® Unacceptable Mistakes

8 Minutes Level: Intermediate

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?

Target Audience: Managers / Supervisors
Language: English

Management

Features

  • Audio Narration
  • Interactive Exercises
  • Inline Quizzes
  • Job Aids and Reference Materials
  • Video
  • Post-Assessment

Learning Objectives

  • Understand how to respectfully work through an employee's mistakes and errors.
  • Learn how to ask for feedback to discover the reason for the mistakes and really listen.

Description

There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who make an acceptable number of mistakes, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

Job Aids and Reference Materials

  • An Employee Who Makes Unacceptable Mistakes
    5 pages

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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