Search Course Catalog (241 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Communication

TrainingBriefs® Telecommuting (Tips and Tricks)

8 Minutes Level: Foundational
New Micro-Learning! New to working remotely? Most of us have been conditioned to work and focus because of outside constraints. Meetings force us to adhere to certain schedules, office hours dictate our start and end time and a manager’s watchful eye usually keeps our daily Netflix reviews to a minimum. Once on your own, you may find yourself floundering a bit to stay productive.
Topics: Personal Performance, Communication, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Leadership 101

40 Minutes Level: Intermediate
Leadership is the willingness and ability to influence those around them at all levels. Explore different methods for being more influential and identify leadership behaviors for in a variety of situations. This course helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.
Topics: Leadership, Communication, Interpersonal Skills, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead

35 Minutes Level: Foundational
Success isn't just about the job you do - it's also about how you do it. Addressing eight basic skills every employee needs to be effective, this course gives trainees critical insight into what it really takes to succeed.
Topics: Professionalism, Communication, Interpersonal Skills, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Sexual Harassment? You Decide.™: Real Situations for Discussion

45 Minutes Level: Intermediate
This eLearning course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to supplement annual refresher sexual harassment-prevention training requirements.
Topics: Harassment, Communication, Compliance, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Right Side of the Line: Creating a Respectful and Harassment-Free Workplace™

45 Minutes Level: Foundational
Knowing what behavior is acceptable in the workplace is more important-and often more confusing-than ever. This program addresses all forms of unacceptable behavior, including hazing, gossip, retaliation and more.
Topics: Harassment, Communication, Compliance, Interpersonal Skills, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

A.C.E. It!™: How to Solve Tough Workplace Problems

30 - 45 minutes Level: Foundational
Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. it!
Topics: Interpersonal Skills, Change, Communication, Leadership, Sales & Service, Retention Aid
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

Training Briefs® Yet Another Fire

5 Minutes Level: Intermediate
Communication can make or break a project. Ensuring our team members are communicating effectively, efficiently, and timely is a key to success in the workplace. As leaders, we know there will be times when we must have those difficult conversations, but we need to make sure we confront and resolve these issues, not avoid them.
Topics: Communication, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Training Briefs® The Refund

5 Minutes Level: Foundational
We all get frustrated sometimes, but we need to be positive and professional in our interactions with our customers. Taking out our frustrations on a customer could cause them to seek services from a competitor instead. As a leader in the organization, we need to make sure we are offering all of our customers the best experience possible. Without our customers, we wouldn’t have a business.
Topics: Customer Service, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Communicating Plans for Change

7 Minutes Level: Intermediate
Communicating plans for change in the workplace is no longer just an event or an initiative. As a manager or leader, you'll need a strategy and a plan. This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Change, Communication, Leadership, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Courage 2 Coach™

20 minutes Level: Foundational
Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.
Topics: Coaching & Mentoring, Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors