Search Course Catalog (97 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Target Audience: Employees

The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations

The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations

30 - 45 minutes Level: Foundational
This course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.
Topics: Coaching & Mentoring, Change, Communication, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Classic Course
Johnny the Bagger: A True Story of Customer Service™

Johnny the Bagger: A True Story of Customer Service™

30 - 45 minutes Level: Foundational
Inspire your workforce to deliver service from the heart. This self-study eLearning program drives home the ideals and themes from the best-selling program.
Topics: Customer Service, Change, Motivation, Interpersonal Skills, Professionalism
Industry Settings: Office & General, Retail
Target Audience: Employees
Classic Course
Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (All <mark>Employees</mark>)

Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (All Employees)

40 Minutes Level: Foundational
This updated course helps employees identify and report retaliatory behaviors may be observed. Use to inform employees on what retaliation is and why it is important for your organization to put practices in place to avoid it.
Topics: Compliance, Communication, Harassment, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Classic Course
Generations: M.E.E.T. for Respect in the Workplace™

Generations: M.E.E.T. for Respect in the Workplace™

45 minutes Level: Foundational
Multiple generations in the workplace is becoming more and more common and with multiple generations, comes multiple styles, techniques, ideals, etc. for the "proper" way work should be completed. 
Topics: Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Inclusion & Equity, Respect
Industry Settings: Office & General
Target Audience: Employees
Classic Course
M.E.E.T. on Common Ground™: Speaking Up for Respect in the Workplace

M.E.E.T. on Common Ground™: Speaking Up for Respect in the Workplace

30 - 45 minutes Level: Foundational
This program helps counteract the shame, blame and stereotyping that create toxic environments and undermine productivity. Using the M.E.E.T. approach, employees learn to recognize, respond to and resolve situations that stem from differences.
Topics: Diversity Dynamics, Communication, Harassment, Leadership, Professionalism, Inclusion & Equity, Respect
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Classic Course
Glad I Could Help: Real Customer Service Situations for Discussion™

Glad I Could Help: Real Customer Service Situations for Discussion™

30 - 45 minutes Level: Foundational
Dealing with an angry customer, whether internal or external, can be a tough business challenge. This course will equip your employees to handle those calls and confrontations professionally and calmly.
Topics: Customer Service, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Classic Course
The Extraordinary Leader™: Going from Good to Great

The Extraordinary Leader™: Going from Good to Great

30 - 45 minutes Level: Intermediate
You will learn not only how to improve leadership skills, but how to use these strong leadership skills to increase productivity so that you can consistently produce extraordinary results in your work.
Topics: Leadership, Change, Communication, Motivation, Interpersonal Skills
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Employees
Classic Course