Search Course Catalog (948 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Workplace Inclusion: Navigating Through Difficult Times™

40 Minutes Level: Intermediate
This new course has been designed to provide all employees with practical, inclusionary skills for recognizing and responding to tough situations they may face or witness within the workplace after a health scare or pandemic. After all, inclusion and respect are all about people having a sense of belonging; it gives people the feeling of being welcomed, respected, valued and treated fairly for who they are and what they bring or contribute to the organization.
Topics: Respect, Diversity Dynamics, Inclusion & Equity, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® There Is More We Can Do!

6 Minutes Level: Foundational
Having quality customer service is critical to any business. It's your job as a leader to set and maintain the organization's expectations when it comes to servicing customers. Those that are willing to go the extra mile for their customers will have customers for life. It is important to realize the consequences of our actions and know there is always more we can do.
Topics: Leadership, Management, Professionalism, Customer Service, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® The Importance of Empathy

7 Minutes Level: Foundational
Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another person's position. It’s a powerful tool to build and maintain relationships – both inside and outside the workplace! This course will teach you that there are three basic types of empathy.
Topics: Leadership, Teamwork, Personal Performance, Employee Wellness
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® I’m Stressed! - Portuguese (Brazilian)

7 Minutes Level: Foundational
New Micro-Learning! The human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds.
Topics: Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Understanding Racism (Key Terms) - Portuguese (Brazilian)

8 Minutes Level: Foundational
New Micro-Learning! Racism fosters a divisive work culture that undermines morale, teamwork and productivity. In the workplace, racism most often manifests itself through microaggressions, which are indirect, subtle or even unintentional acts of discrimination against others – often taking the form of stereotypes. Awareness is key to understanding how racism impacts each of us. The key terms covered in this course are the starting point of that understanding.
Topics: Inclusion & Equity, Diversity Dynamics, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Understanding Microaggressions - Portuguese (Brazilian)

6 Minutes Level: Foundational
New Micro-Learning! We all know the definition of bias, right? It’s the negative or positive assumptions usually applied to groups of people. It can be blatant (also known as explicit) or subtle. It can also be unintentional and unconscious. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.
Topics: Inclusion & Equity, Diversity Dynamics, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Gender Respect - Portuguese (Brazilian)

6 Minutes Level: Foundational
All employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities.
Topics: Respect, Diversity Dynamics, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Diversity in Recruiting & Hiring - Portuguese (Brazilian)

5 Minutes Level: Intermediate
New Micro-Learning! Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. You may even be asking yourself, how can we get past potential bias and get the right talent in the door? And how do we keep them once we have them?
Topics: Interviewing & Hiring, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Courage 2 Coach™

20 minutes Level: Foundational
Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.
Topics: Coaching & Mentoring, Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

M.E.E.T. on Common Ground™: Speaking Up for Respect in the Workplace

25 Minutes Level: Foundational
Using the M.E.E.T. approach, employees learn to recognize, respond to and resolve situations that stem from differences.
Topics: Diversity Dynamics, Communication, Harassment, Leadership, Professionalism, Coaching & Mentoring, Inclusion & Equity, Respect
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees