TrainingBriefs® Why Employee Experience (EX) Matters
TrainingBriefs® Course

TrainingBriefs® Why Employee Experience (EX) Matters

7 Minutes New Level: Foundational

Employee experience, or EX, is the sum of all an employee's perceptions and interactions with a company, from the moment they are recruited to the time they leave. It covers everything an employee sees and feels in the workplace, directly influencing their job satisfaction, engagement, and productivity. Investing in EX is now a business necessity for companies that want to build a more productive, engaged, and successful workforce.

Target Audience: Managers / Supervisors
Language: English

Leadership

Features

  • Audio Narration
  • Interactive Exercises
  • Post-Assessment

Learning Objectives

  • Define employee experience (EX) and its key components.
  • Explain how a positive EX influences employee job satisfaction, engagement, and productivity.
  • Recognize why investing in EX is a business necessity for organizational success.

Description

EX refers to the overall perception and interactions an employee has with an organization throughout their journey - from recruitment to exit. It includes everything an employee sees, feels, and experiences in the workplace, shaping their job satisfaction, engagement, and productivity.

Employee Experience is no longer just a “nice-to-have” - it’s a business necessity. Organizations that invest in EX create happier, more engaged employees who drive higher productivity, retention, and overall company success.

Learning Topics

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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