TrainingBriefs® Did I Just See That?
7 Minutes New Level: Foundational
Great customer service is the backbone of any successful business. Companies that go above and beyond to meet their customers' needs don’t just make a sale... they build lasting relationships. This course explores the impact of our actions and the difference we can make. It reminds learners that there's always an opportunity to do more and improve the experience for every customer we serve.
Target Audience: Managers / Supervisors
Language: English
0
Features
- Audio Narration
- Interactive Exercises
- Post-Assessment
Learning Objectives
Description
Great customer service is the backbone of any successful business. Companies that go above and beyond to meet their customers' needs don’t just make a sale... they build lasting relationships.
This course explores the impact of our actions and the difference we can make. It reminds learners that there's always an opportunity to do more and improve the experience for every customer we serve.
As leaders, it’s our responsibility to be a strong advocate for our customers. Sometimes, that means stepping in to guide or correct an employee, or offering additional support and training where needed.
By consistently going the extra mile and treating our customers with the care they deserve, we can build lasting relationships. These loyal customers will choose us over the competition, fueling our business growth and creating new opportunities for everyone on the team.
Learning Topics
Industry Settings
- Healthcare
- Industrial & Manufacturing
- Office & General
- Retail
Compatibility Notes
- Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
- Supports Android App: TrainingFlow™ app on Android devices
- Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+
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