Search Course Catalog (723 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

Whistleblowing: An Overview

20 Minutes Level: Foundational
Whistleblowers perform an important service by bringing to light allegations of fraud, waste, abuse, and mismanagement and by reporting what they reasonably believe to be evidence of wrongdoing. They must not be subject to or threatened with reprisal for doing so. Employees who blow the whistle play a critical role in keeping our organization’s programs and operations honest, efficient, and accountable. Federal laws (such as the Whistleblower Protection Enhancement Act) strongly encourage employees to disclose wrongdoing and protect whistleblowers from retaliation.
Topics: Ethics, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® I’m Anxious!

9 Minutes Level: Foundational
We’ve all felt nervous... even anxious about an upcoming event. Anxiety is something we all encounter as a normal part of life. Anxiety can actually be a motivator… helping us accomplish a task at hand that needs to be done. But many times, we experience the negative side of anxiety. this quick course provides a great overview of anxiety and how we can effectively tackle it.
Topics: Personal Performance, Employee Wellness
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Safety Rules Violations

8 Minutes Level: Intermediate
You’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Workplace Safety, Safety Orientation/Onboarding, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Being F.A.I.R.™ Understanding the Power of Cultural Competence

30 Minutes Level: Foundational
Promote inclusion and cultural competency in the workplace. Diversity can be defined as the unique characteristics of all of the various groups who make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). Managing diversity is about recognizing and responding effectively to the similarities and differences among all groups that make up the organization.
Topics: Cultural Competency, Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

TrainingBriefs® Embracing Other Cultures (Juneteenth)

7 Minutes Level: Foundational
Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the African American holiday – Juneteeth. Juneteenth honors the end to slavery in the United States and is considered the longest-running African American holiday. On June 17, 2021, President Joe Biden declared Juneteenth an official federal holiday.
Topics: Cultural Competency, Diversity Dynamics, Professionalism, Respect, Culture Commitment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Employee Who Resists Change

8 Minutes Level: Intermediate
A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Change, Leadership, Coaching & Mentoring, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Personal Problems at Work

8 Minutes Level: Intermediate
You’re aware an employee is having some personal problems and you feel they’re affecting their work. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBytes® Diversity Basics

8 Minutes Level: Foundational
Need a quick primer on the power and impact of workplace diversity? This short video provides a great overview of the basics of diversity and cultural competence. Diversity just shows up. It walks in your door through the hiring process… who's out there in the applicant pool… that's what’s available for you to hire. Whether your a manager, supervisor, team leader or even executive, this quick diversity resource provides key insight into the power of diversity!
Topics: Diversity Dynamics, Inclusion & Equity, Unconscious Bias, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Personal Phone Calls

8 Minutes Level: Intermediate
You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBriefs® Embracing Other Cultures (Passover)

5 Minutes Level: Foundational
Understanding and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Jewish holiday – Passover. Passover (sometimes called the Festival of Unleavened Bread) commemorates the Hebrews’ liberation from slavery in Egypt and the “passing over” (or the sparing) of the firstborn of the Israelites, on the eve of their exodus from Egypt.
Topics: Cultural Competency, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General