Search Course Catalog (861 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

TrainingBriefs® Religious Terms & Information
TrainingBriefs® Course

TrainingBriefs® Religious Terms & Information

5 Minutes Level: Foundational
New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Active Listening
TrainingBriefs® Course

TrainingBriefs® Active Listening

5 Minutes Level: Foundational
New Micro-Learning! You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.
Topics: Communication, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® LGBTQ+ Terms & Information
TrainingBriefs® Course

TrainingBriefs® LGBTQ+ Terms & Information

5 Minutes Level: Foundational
New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Professionalism, Respect, Unconscious Bias, Gender Identity/Gender Issues
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Zero Tolerance for Practical Jokes
TrainingBriefs® Course

TrainingBriefs® Zero Tolerance for Practical Jokes

5 Minutes Level: Foundational
New Micro-Learning! Have you ever played a practical joke on a co-worker? What about telling an “inside joke” in front of an unsuspecting new employee? It’s all just innocent fun, isn’t it?
Topics: Harassment, Leadership, Management, Abusive Conduct
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Responding to Change with Integrity
TrainingBriefs® Course

TrainingBriefs® Responding to Change with Integrity

10 Minutes Level: Intermediate
“The only constant is change,” is a phrase you’ve probably heard many times to describe the ever-shifting cycles of everything around us - and including us. Change is part of being, and with it brings new beginnings, growth and endings that make life a spectacular journey.
Topics: Change
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Bias and the Brain
TrainingBriefs® Course

TrainingBriefs® Bias and the Brain

10 Minutes Level: Foundational
Bias is something we all have, and by itself, it is neither good nor bad. Bias are the attitudes or stereotypes that affect our understanding, actions, perceptions and decisions.
Topics: Unconscious Bias, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Mentoring 201™ The Next Steps for Success (eLearning Classic)
Signature Course

Mentoring 201™ The Next Steps for Success (eLearning Classic)

30 Minutes Level: Intermediate
Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase.
Topics: Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Creating a Respectful Workplace
TrainingBriefs® Course

TrainingBriefs® Creating a Respectful Workplace

10 Minutes Level: Foundational
Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment.
Topics: Respect, Diversity Dynamics, Leadership, Management, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Empowered Leadership
TrainingBriefs® Course

TrainingBriefs® Empowered Leadership

8 Minutes Level: Intermediate
As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. Ask yourself, “How do I maintain those relationships on a daily basis?”
Topics: Leadership, Communication
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Creating a Positive Customer Experience
TrainingBriefs® Course

TrainingBriefs® Creating a Positive Customer Experience

5 Minutes Level: Foundational
Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.
Topics: Customer Service, Sales & Service
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General
The Consequences of Sexual Harassment™ (CA Employees)
Signature Course

The Consequences of Sexual Harassment™ (CA Employees)

60 Minutes Level: Foundational
Specific for California Sexual Harassment Training Requirements! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture.
Topics: Sexual Harassment, Harassment, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Taking TIME to Lead™
Signature Course

Taking TIME to Lead™

25 Minutes Level: Intermediate
As a supervisor or manager, your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
The Consequences of Sexual Harassment™ (NY/NYC Manager)
Signature Course

The Consequences of Sexual Harassment™ (NY/NYC Manager)

60 Minutes Level: Foundational
Specific for New York Sexual Harassment Training Requirements! This interactive course provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. When it comes to workplace sexual harassment... enough is enough!
Topics: Sexual Harassment, Harassment, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
The Consequences of Sexual Harassment™ (NY/NYC Employee)
Signature Course

The Consequences of Sexual Harassment™ (NY/NYC Employee)

50 Minutes Level: Foundational
Specific for New York Sexual Harassment Training Requirements! Using realistic and dramatic videos, character interviews and interactive components this new course helps participants become more aware of the personal consequences surrounding sexual harassment and to help them identify what they should do if they experience or witness a sexual harassment situation.
Topics: Sexual Harassment, Harassment, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
ATTITUDE!™ Resolving Difficult Situations in the Workplace
Signature Course

ATTITUDE!™ Resolving Difficult Situations in the Workplace

35 Minutes Level: Foundational
This interactive course helps by providing a 5-step process to tackling difficult situations. Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause.
Topics: Collaboration, Communication, Interpersonal Skills, Leadership
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Civility Matters
TrainingBriefs® Course

TrainingBriefs® Civility Matters

6 Minutes Level: Foundational
Incivility can quickly turn into workplace harassment… creating an environment or climate of ridicule and disrespect - in which harassing behaviors are tolerated.
Topics: Inclusion & Equity, Communication, Professionalism, Respect, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® The Competitive Advantage of Diversity & Inclusion
TrainingBriefs® Course

TrainingBriefs® The Competitive Advantage of Diversity & Inclusion

8 Minutes Level: Foundational
Creating an inclusive team environment that values diversity helps you achieve your organization’s goals – both cultural and financial! Diversity awareness and inclusion means recognizing and responding to the needs of various groups within the workforce to improve working relationships.
Topics: Diversity Dynamics, Inclusion & Equity, Respect, Interviewing & Hiring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Understanding Millennials
TrainingBriefs® Course

TrainingBriefs® Understanding Millennials

8 Minutes Level: Foundational
Millennials share some characteristics that set them apart. Understanding how these core characteristics influence their behavior and who they are will help you recruit, engage, and retain this workforce.
Topics: Generational Challenges, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Conflict… Can’t You Just Deal with It?
TrainingBriefs® Course

TrainingBriefs® Conflict… Can’t You Just Deal with It?

6 Minutes Level: Foundational
When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior.
Topics: Conflict Resolution, Leadership, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs®  An Introduction to Diversity & Inclusion
TrainingBriefs® Course

TrainingBriefs® An Introduction to Diversity & Inclusion

7 Minutes Level: Foundational
Diversity has to do with human differences. So a lot of times when people say “diversity” they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference.
Topics: Diversity Dynamics, Inclusion & Equity, Respect, General Information
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General