Search Course Catalog (794 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

I Said Something™ Promoting Respectful Workplace Behavior

I Said Something™ Promoting Respectful Workplace Behavior

30 Minutes Level: Intermediate
Research tells us that as many as 80% of women (and up to 20% of men) experience harassment in the workplace and two-thirds of workers experience bullying in the workplace. This course provides the tools to effectively and appropriately respond to workplace bullying and harassment as well as how to step up and put an end to aggressive and fearful behavior. Each area (bullying, sexual harassment, discrimination) covered in the fast moving program is actionable, reasonable and can have significant impact on your organization.
Topics: Harassment, Respect, Workplace Violence Prevention, Discrimination, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course
Affirmative Action: An Overview

Affirmative Action: An Overview

30 Minutes Level: Intermediate
Affirmative action plays an important role within many organizations. The purpose of affirmative action is to establish fair access to employment opportunities to create a workforce that is an accurate reflection of the demographics of the qualified available workforce in the relevant job market. Affirmative action policies and programs are tools whereby additional efforts are made to recruit, hire, and promote qualified women, minorities, and individuals with disabilities. This course provides an overview of affirmative action and it's role in diversity and EEO programs.
Topics: Compliance, Diversity Dynamics, Inclusion & Equity, Interviewing & Hiring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course
Training Briefs® A Little Motivation

Training Briefs® A Little Motivation

8 Minutes Level: Intermediate
You have an employee who seems disinterested, apathetic, or just isn’t putting forth the effort. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Motivation, Leadership, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
Courage 2 Coach™ (Streaming, Post-Assessment)

Courage 2 Coach™ (Streaming, Post-Assessment)

20 minutes Level: Foundational
Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success. Streaming course version with post assessment questions.
Topics: Coaching & Mentoring, Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Streaming Video
Training Briefs® Frequently Absent Employee

Training Briefs® Frequently Absent Employee

8 Minutes Level: Intermediate
You have an employee who’s missed too many work days. What do you do? How much absenteeism is tolerated depends on your organization’s policy. This course provides the just-in-time information and tools needed to help a manager address the absenteeism while maintaining a respectful workplace.
Topics: Management, Professionalism, Coaching & Mentoring, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Understanding & Beating Bias

TrainingBriefs® Understanding & Beating Bias

10 Minutes Level: Foundational
The impact of unconscious bias means that we are acting a certain way towards people or circumstances without realizing it. Although people may think conscious bias is worse because it is a conscious decision we are aware of, both can be detrimental, especially in the workforce. When unconscious bias affects our decisions, we are unaware of it, because it happens outside our control.
Topics: Unconscious Bias, Compliance, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
Understanding Wage and Hour Laws

Understanding Wage and Hour Laws

40 Minutes Level: Intermediate
Wage and hour laws were created in accordance with federal and state laws and are designed to take care of our employees. These policies apply to everyone within the organization and give management the opportunity to address issues immediately, which helps create an atmosphere of fairness for everyone.
Topics: Compliance, Ethics, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course
TrainingBriefs® Communicating Plans for Change

TrainingBriefs® Communicating Plans for Change

7 Minutes Level: Intermediate
Communicating plans for change in the workplace is no longer just an event or an initiative. As a manager or leader, you'll need a strategy and a plan. This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Change, Communication, Leadership, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBytes® Looking Over My Shoulder

TrainingBytes® Looking Over My Shoulder

4 Minutes Level: Foundational
A conflict with a co-worker can be one of the most frustrating things we have to deal with. I used to try to avoid people I didn't get along with, and just hope they got transferred out of the department. But the truth is that costs the department and the organization big time. It's one of those "everybody loses and everybody is miserable" approaches.
Topics: Conflict Resolution, Communication, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
TrainingBriefs® It’s That Time Again

TrainingBriefs® It’s That Time Again

5 Minutes Level: Foundational
Ever hear inappropriate gender-based jokes or comments in the workplace? Unfortunately, the sometimes subtle nature of what constitutes harassment and discrimination can make it difficult to identify. Using a dramatic example taken from a real life situation, this interactive program provides a realistic scenario intended to generate discussion regarding what behaviors constitute inappropriate behavior at work.
Topics: Harassment, Compliance, Harassment, Respect, Discrimination, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course