Search Course Catalog (20 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
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A.C.E. It!™: How to Solve Tough Workplace Problems
30 - 45 minutes Level: FoundationalEquip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. it!Topics: Interpersonal Skills, Change, Communication, Leadership, Sales & Service, Retention AidIndustry Settings: Industrial & Manufacturing, Office & GeneralTarget Audience: EmployeesC11Everybody Wins: How to Turn Conflict into Collaboration
35- 40 minutes Level: FoundationalEmployees in "Everybody Wins" learn how to take the initiative to quickly resolve conflict with their coworkers and work together to find win/win solutions for most disagreements.Topics: Interpersonal Skills, Communication, Diversity Dynamics, Management, Professionalism, Inclusion & Equity, RespectIndustry Settings: Industrial & Manufacturing, Office & GeneralTarget Audience: EmployeesC1392TrainingBriefs® Team Cohesion (Diversity Moments)
8 Minutes Level: FoundationalNew Micro-Learning! Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. One of the priorities you must juggle is developing and maintaining a cohesive and productive team - easier said than done! A diverse workforce creates a diverse range of opinions, attitudes, and perspectives – and all that diversity can result in conflict, tension, and frustration leading to lost productivity – and possibly even a disruption to customer service.Topics: Diversity Dynamics, Interpersonal Skills, Management, ProfessionalismIndustry Settings: Healthcare, Industrial & Manufacturing, Office & General, RetailTarget Audience: GeneralC1178ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare)
35 Minutes Level: FoundationalBad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.Topics: Collaboration, Communication, Interpersonal Skills, Leadership, Conflict ResolutionIndustry Settings: HealthcareTarget Audience: GeneralC877TrainingBriefs® When Peers Collide
5 Minutes Level: FoundationalThe pressures we face in the workplace can put a lot of strain on our relationship with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.Topics: Interpersonal Skills, CommunicationIndustry Settings: Industrial & Manufacturing, Office & GeneralTarget Audience: GeneralC869ATTITUDE!™ Resolving Difficult Situations in the Workplace
35 Minutes Level: FoundationalThis interactive course helps by providing a 5-step process to tackling difficult situations. Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause.Topics: Collaboration, Communication, Interpersonal Skills, LeadershipIndustry Settings: Industrial & Manufacturing, Office & General, RetailTarget Audience: GeneralC861TrainingBriefs® Setting Your Team Up for Success
8 Minutes Level: FoundationalEven the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.Topics: Teamwork, Leadership, Management, ProfessionalismIndustry Settings: Healthcare, Industrial & Manufacturing, Office & GeneralTarget Audience: Managers / SupervisorsC849Got Leadership?™ Tackling Team Pitfalls
20 Minutes Level: IntermediateBy the end of this module, you will be able to identify unprofessional behavior in the workplace, management responsibilities for establishing and maintaining a respectful workplace, and respond to unprofessional behavior and inappropriate conduct by using effective communication methods.Topics: Teamwork, Communication, Interpersonal Skills, Leadership, Management, RespectIndustry Settings: Healthcare, Industrial & Manufacturing, Office & GeneralTarget Audience: Managers / SupervisorsC582Writing for Business Results™
40 Minutes Level: FoundationalIf you are just beginning your career and need basic help with your business writing, you will find this course presents information in a succinct, clear language. If you are an experienced writer who needs a refresher, you will find your skills reinforced and enhanced with this course.Topics: Interpersonal Skills, Communication, ProfessionalismIndustry Settings: Healthcare, Industrial & Manufacturing, Office & General, RetailTarget Audience: GeneralC571Got Performance?® Team Dynamics for Employees
15 Minutes Level: FoundationalYour success is related to working effectively with your team. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.Topics: Teamwork, Interpersonal Skills, ProfessionalismIndustry Settings: Healthcare, Industrial & Manufacturing, Office & General, RetailTarget Audience: EmployeesC559
