TrainingBriefs® Communicating with Difficult Employees
TrainingBriefs® Course

TrainingBriefs® Communicating with Difficult Employees

5 Minutes Level: Foundational

New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.

Target Audience: Managers / Supervisors
Language: English

Features

  • Audio Narration
  • Interactive Exercises
  • Video
  • Post-Assessment

Learning Objectives

  • Understand how communication skills are vital to being an effective leader.
  • Learn that asking good questions can quickly get to the root problem.

Description

New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.

Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees.

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatiblity Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Modern Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge, Internet Explorer 10+   YOUR SYSTEM
  • DOES NOT Support Legacy Browsers: Internet Explorer 10 and below are not supported


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