TrainingBriefs® Personal Problems at Work
TrainingBriefs® Course

TrainingBriefs® Personal Problems at Work

8 Minutes Level: Intermediate

You’re aware an employee is having some personal problems and you feel they’re affecting their work. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Target Audience: Managers / Supervisors
Language: English

Management

Features

  • Audio Narration
  • Interactive Exercises
  • Job Aids and Reference Materials
  • Video
  • Post-Assessment

Learning Objectives

  • Understand how to effectively work with an employee who is allowing personal problems to affect work on the job.
  • Using a step-by-step process to successfully engage and communicate the issue at hand.

Description

You’re aware an employee is having some personal problems and you feel they’re affecting their work. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Tell the employee certain expectations are not being met and give specific examples. Ask for feedback on the employee’s perspective and listen. Express your sympathy and understanding and if necessary, suggest resources for help with the personal problem. Then get agreement.

Job Aids and Reference Materials

  • Managing Essentials - An Employee Who is Allowing Personal Problems to Affect Work
    6 pages

Learning Topics

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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