TrainingBriefs® Personal Phone Calls
TrainingBriefs® Course
New Course

TrainingBriefs® Personal Phone Calls

8 Minutes Level: Intermediate

You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Target Audience: Managers / Supervisors
Language: English

Management

Features

  • Audio Narration
  • Interactive Exercises
  • Job Aids and Reference Materials
  • Video
  • Post-Assessment

Learning Objectives

  • Understand how to effectively work with an employee making/receiving too many personal phone calls during work.
  • Using a step-by-step process to successfully engage and communicate the issue at hand.

Description

You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met.

Job Aids and Reference Materials

  • Managing Essentials - An Employee Who Makes or Takes Too Many Personal Calls
    5 pages

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Modern Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge, Internet Explorer 10+   YOUR SYSTEM
  • DOES NOT Support Legacy Browsers: Internet Explorer 10 and below are not supported


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