TrainingBriefs® Personal Phone Calls

You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met.