![TrainingBriefs® Creating a Positive Customer Experience](/files/courses/thumbnails/871.640x480.jpg?_=1637933914)
TrainingBriefs® Course
TrainingBriefs® Creating a Positive Customer Experience
5 Minutes Level: Foundational
Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.
Target Audience: General
Language: English
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![Achievement: Sales & Service Sales & Service](/files/achievements/2.1.200x200.png)
Features
- Audio Narration
- Video
- Post-Assessment
Learning Objectives
Description
Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.
Learning Topics
Industry Settings
- Industrial & Manufacturing
- Office & General
- Retail
Compatibility Notes
- Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
- Supports Android App: TrainingFlow™ app on Android devices
- Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+
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