TrainingBriefs® Behaviors to Improve Customer Service
TrainingBriefs® Course

TrainingBriefs® Behaviors to Improve Customer Service

5 Minutes Level: Foundational

Great customer service means putting your heart into everything you do. It’s about making customers feel valued. We all must take an active role in creating a customer-centric workplace.

Target Audience: Employees
Language: English

Sales & Service

Features

  • Audio Narration (Male)
  • Job Aids and Reference Materials
  • Video
  • Post-Assessment

Learning Objectives

  • Understand the importance of customer service.
  • How can you provide great customer service.

Description

New Micro-Learning!

Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring… plain and simple. We all must take an active role in creating a customer-centric workplace.

Job Aids and Reference Materials

  • Behaviors to Improve & Customer Service Tips to Remember
    1 page

Learning Topics

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Diversity Profile

  • Caucasian(s)
  • Asian(s)
  • African American(s)
  • Male Narrator

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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