TrainingBriefs™ Competing Customer Service Priorities
TrainingBriefs™ Course

TrainingBriefs™ Competing Customer Service Priorities

5 Minutes Level: Foundational

Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

Target Audience: Employees
Language: English

Features

  • Audio Narration (Male)
  • Video
  • Accessible / 508 Compliant
  • Post-Assessment

Learning Objectives

  • Effectively handle the interruptions.

Description

New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Diversity Profile

  • Caucasian(s)
  • African American(s)
  • Various Ages
  • Male Narrator


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