TrainingBriefs® Course
TrainingBriefs® The Angry Customer
6 Minutes Level: Foundational
When it comes to serving customers, you are bound experience situations in which one or more are not happy. How you react in these situations impacts the perception the customer.
Target Audience: General
Language: English
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Features
- Audio Narration (Male)
- Interactive Exercises
- Video
- Post-Assessment
Learning Objectives
Description
New Micro-Learning!
When it comes to serving customers, you are bound experience situations in which one or more are not happy. How you react in these situations impacts the perception the customer has about the level of service he or she is experiencing.
Learning Topics
Industry Settings
- Healthcare
- Industrial & Manufacturing
- Office & General
- Retail
Diversity Profile
- Caucasian(s)
- Middle-Eastern(s)
- Male Narrator
Compatibility Notes
- Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
- Supports Android App: TrainingFlow™ app on Android devices
- Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+
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