Course Catalog (1042 Courses)

Workplace safety is not something that happens by chance. This lesson takes a humorous approach to pointing out that the chances of you getting hurt are many times greater than winning the lottery.

This training course is designed to help you understand the wide range of harassment and discrimination situations and your responsibilities in contributing toward a workplace free of divisive, unlawful behaviors. Streaming course version

Help service representatives deal effectively with difficult customer situations. Streaming course version.

This course is designed to help trigger meaningful discussion on the importance of personal leadership and the impact it can have within your organization.

In this course, you will learn about when and how to best use a fire extinguisher, when not to fight a fire, and how fire extinguishers are matched to various classifications of fires. PASS procedure & Class A, B, C, D and K fires.

A quick lesson on turning manager-employee conflict into collaboration. Applicable across many workplace scenarios.

In this course, you will learn proven techniques that will help you address the work-life conundrum. Great tool for helping employees deal with different types of work-related conflict. And how to find that balance between work and life.

In this course, you will learn about the information contained on container labels and the Material Safety Data Sheet.

After completing this course, you will have a greater understanding of respect and its impact in the workplace. You will also be able to recognize behaviors that could be viewed as disrespectful, and how you as a manager can hold others accountable for their actions.

In this course, you will learn about why workplace violence occurs and the actions that can be taken to avoid it.