Glad I Could Help: Real Customer Service Situations for Discussion™ (Streaming)
25 Minutes Level: Foundational Rating
Help service representatives deal effectively with difficult customer situations. Streaming course version.
Target Audience: Employees
Dealing with an angry customer, whether internal or external, can be a tough business challenge.
This course will equip your employees to handle those calls and confrontations professionally and calmly.
- Industrial & Manufacturing
- Office & General
- Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
- Supports Android App: TrainingFlow™ app on Android devices
- Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+