Search Course Catalog (624 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Target Audience: General
TrainingBriefs® Course
TrainingBriefs® I’m Calling My Therapist!
6 Minutes New Level: FoundationalWork-life balance and general well-being is something all of us want in the workplace. The perfect balance between work and life varies for each person and it changes depending upon our life circumstances. Well-being is fundamental to our health and overall happiness. That includes a healthy work-life balance. New generations in the workplace see well-being as an integral part of their lifestyle.
Topics: Employee Wellness, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® What a Bizarre Meeting!
6 Minutes New Level: FoundationalLet’s face it, treating people differently in employment, based on things like age, can be unlawful. Bias based on age is a reality – and can be subtle or blatant. Ageism in the workplace has to do with people being discounted because of their age. This happens when someone is seen as too young or too old to tackle a specific task or requirement.
Topics: Generational Challenges, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® When the Boss Calls a Meeting
5 Minutes Level: FoundationalEach of our different experiences and expectations are why learning to communicate across generations is so important. The reality is that each generation comes with its own rules for the workplace. Using the M.E.E.T.® approach is like having a coach helping us through the process. That way we create shared understanding, new agreements, and clear expectations.
Topics: Generational Challenges, Leadership, Respect, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Inclusion 101™ Optimizing Our Diversity Potential
35 Minutes Level: FoundationalInclusion 101™ is designed to help you recognize and respond to the diversity and inclusion dynamics that are often grounded in individual and cultural differences. This interactive course will assist you in dealing effectively with the individual and cultural differences that impact relationships with co-workers, customers and others that are critical to the success of your organization.
Topics: Inclusion & Equity, Diversity Dynamics, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Why’s She Wearing That?
5 Minutes Level: FoundationalToday’s inclusive and respectful workplace culture means that the ability to practice your religion and religious traditions is up to you. Being respectful of that means not bringing religions into conversations inappropriately and not disrespecting colleagues based on their religious practices or religious dress.
Topics: Diversity Dynamics, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® She’s Just Too Old!
5 Minutes Level: FoundationalHaving a diverse workplace is very important. But until we are inclusive – meaning that we truly include and respect others, we are wasting an opportunity to leverage the power of that diversity. We can make assumptions, and stereotypes, about people based on their age, like younger people will be much better at embracing and using technology when compared to those that are older. But it’s important to remember that assumptions like this can have a real-life impact on our work teams.
Topics: Diversity Dynamics, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® That’s His Business
5 Minutes Level: FoundationalRegardless of all the training and legislation, there are still many stereotypes and prejudices regarding LGBTQ+ co-workers. This can sometimes make it hard to come to work depending upon the attitudes and behaviors of co-workers. While we may not agree with every aspect of all of our co-worker’s personal lives, what we can agree on is that people need to be treated with respect and dignity.
Topics: Diversity Dynamics, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Diversity 201™ Equity & Inclusion in Action
35 Minutes Level: FoundationalDiversity 201™ is designed to help you continue to recognize and respond to the diversity and inclusion dynamics that are often grounded in individual and cultural differences. This course provides a deeper dive into diversity situations and will assist learners in effectively tackling the individual and cultural differences that impact relationships with co-workers, customers and other stakeholders that are critical to the success of your organization.
Topics: Diversity Dynamics, Inclusion & Equity, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Advantage Course
The Future of Work™ Generations in the Workplace
45 Minutes Level: IntermediateEvery organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of multiple generations working together - either in its own workplace or in its clients, customers, and even supplier base. This course will encourage learners to look at what they are doing as an individual contributor within the organization to make the workplace one where people of all generations can do their best work.
Topics: Generational Challenges, Diversity Dynamics, Inclusion & Equity
Industry Settings: Office & General
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® What Happened to Inclusion?
5 Minutes Level: FoundationalBuilding an inclusive workplace means that people can be their authentic self. We can bring our whole selves to work and not be worried about people discriminating against us because of this. In order for this equitable and inclusive workplace to exist, we all have to be careful of assumptions and comments we make about each other and in doing so create a better workplace for us all.
Topics: Diversity Dynamics, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® He’s Not Disabled!
5 Minutes Level: FoundationalA reasonable accommodation is an adjustment to a job or work environment that makes it possible for an individual with a disability to perform their job duties. When someone asks for an accommodation because of a disability – that is between them and their manager. It isn’t anyone else’s business. Asking someone out of curiosity will put them in an awkward position - and no one enjoys that.
Topics: Diversity Dynamics, Inclusion & Equity, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Advantage Course
Everyday Leadership™ (Advantage Course)
40 Minutes Level: IntermediateThis interactive course was developed to help your organization's leaders, managers, or supervisors, in their daily effort to foster better employee connections, communication and community at work - all the while working together toward one shared goal or vision.
Topics: Leadership, Interpersonal Skills, Generational Challenges
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Why Resilience Matters
5 Minutes Level: FoundationalResilience matters in the workplace because it can help employees cope with stress, improve their well-being, increase their job satisfaction and performance, and enhance their creativity and innovation. Resilience can also benefit the organization by reducing turnover and absenteeism as well as by improving customer satisfaction and loyalty, reputation and brand image, and employee engagement and retention.
Topics: Cultural Competency, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® A Good Fit?
5 Minutes Level: FoundationalThere is a real danger that comes from making assumptions based on one aspect of a person - such as their name. We all want to be seen as a whole person and our name is just one part of who we are. This type of bias can be very subtle, and we may not even realize it’s even there. When we make decisions, like hiring, based on just the name of a candidate, we exhibit bias. We should instead look not for culture fit but for a culture add – what a person can bring to the team.
Topics: Unconscious Bias, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Why Bringing Your Authentic Self to Work Matters
5 Minutes Level: FoundationalBeing your authentic self at work can create a better work environment and experiences for both coworkers and clients. It can also have a positive effect on your life outside of work. Research shows that feeling like you can be yourself at work improves employee engagement, empowerment, trust, relationships, and happiness. So, don't be afraid to bring your authentic self to work. It can benefit you and everyone around you.
Topics: Personal Performance, Cultural Competency, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® That’s a Stereotype!
5 Minutes Level: FoundationalA stereotype is a widely held, simplified belief about a specific group on the basis of sex, gender identity, race and ethnicity, nationality, age, socioeconomic status, language, and so forth. Stereotypes are deeply embedded within social institutions and wider culture. One important thing to remember is that we need to judge people based on their skills and abilities, not a preconceived stereotype, assumption, or bias.
Topics: Unconscious Bias, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Personally Identifiable Information (PII) - An Overview
30 Minutes Level: FoundationalWe all use Personally Identifiable Information (PII) to identify ourselves. PII includes information like a driver's license number, an address, or a birthdate. Social Security numbers and biometric records such as fingerprints are also examples of PII. PII includes any information that can be used to distinguish or trace your identity - either alone or when combined with other information that is unique to you. Organizations must safeguard PII and limit access to it. Only those individuals with a "need to know" - that is, individuals with official authorized access to the information - may access and use a record or system of records containing PII.
Topics: Compliance, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Why Diversity Matters
5 Minutes Level: FoundationalWorkplace diversity is critical to any organization's success. It promotes innovation, better problem-solving, improves a company's reputation, increases employee morale and retention, and can help organizations better understand and serve their customers. Embracing diversity and promoting inclusivity in the workplace is not just a smart business decision, but it’s the right thing to do!
Topics: Diversity Dynamics, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Make My Day!
5 Minutes Level: FoundationalIt’s important to have clear policies and procedures to prevent, address, and resolve third-party sexual harassment, and to educate and train their employees on how to handle such situations. It's also important for employees to report any incidents of third-party sexual harassment to their supervisor and/or human resources. By doing so, both the employee and the employer can protect their rights, dignity, and interests.
Topics: Sexual Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Using Personal Pronouns
5 Minutes Level: FoundationalPersonal pronouns are the words that we use to refer to ourselves and others in place of names, such as he, she, they, etc. These pronouns are not just grammatical markers, but also expressions of identity and respect. Using the correct personal pronouns for someone shows that you acknowledge and value their gender identity, which may or may not align with their biological sex or appearance. Using the wrong personal pronouns for someone, intentionally or unintentionally, can cause them to feel invalidated, disrespected, or even discriminated against.
Topics: Communication, Team Builder, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General