Search Course Catalog (39 Courses Found)

New Micro-Learning! Equity in a workplace means everyone receives fair treatment. That means there is transparency, and everyone knows what to expect in terms of consequences and rewards. In other words, equity is what happens when all members of a diverse group of employees have equal opportunities and support to succeed and grow!

New Micro-Learning! Workplace diversity is not an option — it is a reality. And the true value of that diversity allows organizations to draw on a fuller range of experiences - allowing them to think more creatively and avoid biased decision-making. But when it comes to workplace diversity, there are some key terms you must understand in order to overcome the very issues that prevent us from embracing and leveraging the full power of diversity. We’ll define and discuss a few of those key terms in this course.

New Micro-Learning! Online meetings for remote working staff are essential for making connections. With a conference call or a simple click of a web meeting link, you can carry out everything from sales presentations to team status updates. Oh, and let’s not forget video conferencing. With a webcam you can even feel like you’re in the same room! But, have you stopped to consider your meeting etiquette?

New Micro-Learning! Remote teams and mobile workers are becoming more and more popular among businesses. This makes tracking an employee’s efficiency and productivity very difficult. This course tackles time theft… when an employee accepts pay from their employer for work that they haven’t actually done, or for time they have not actually put into their work. Time theft can certainly hurt business by decreasing employee productivity and costing the organization money.

New Micro-Learning! More and more teams are working remotely - and for many people - this is a brand-new experience. For managers, this means another level of complexity when it comes to supporting team members while making sure that the work gets done. This course is designed to give you some ideas for how to keep your team engaged and productive while they are working remotely.

New Micro-Learning! We are all shaped by our life experiences, people who have similar life experiences tend to think and respond to situations more similarly than others who didn’t share those experiences. At the heart of most of the conflict and misunderstanding that develops between employees of different generations are communication styles and core motivations, and sometimes, the reluctance to change.

New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. The course takes a look at the concept of being positive and proactive in all that you do.

New Micro-Learning! Making decisions. It’s a part of your life, every day. Deciding what to wear to work in the morning, what to eat for dinner, and whether to walk up the stairs or take the escalator are some of the easier decisions to make during a typical day. On the other hand, when it comes to making decisions at work that involve other people, your decision is dependent on a variety of perspectives, including your hierarchical or equality decision making style.

New Micro-Learning! Getting people to care when they think something is no big deal or when they just don’t seem to have any sense of urgency can be a challenge. This course takes a look at the impacts an individual has on the rest of his or her co-workers when they display a lack of commitment to the team and the organization.

New Micro-Learning! Do you find yourself cutting corners when it comes to selecting team members? Meaning... do you find yourself taking the easy way out by just selecting team members who are more like the existing team members or yourself? If you answered yes to either of these questions, you may be losing out on new insights and ideas that could maximize your team performance and organizations bottom line.

Even the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.

Each generation has different viewpoints toward the workplace. Working on a team that is comprised of different generations really creates challenge when the group has to tackle a common problem or project.

Differences in race, religion, age, ethnic background and sexual orientation add to the diversity of experience each individual brings to the team. This course will give you increased confidence as a manager helping you create a more productive team, with fewer inter-personal conflicts.

By the end of this module, you will be able to identify unprofessional behavior in the workplace, management responsibilities for establishing and maintaining a respectful workplace, and respond to unprofessional behavior and inappropriate conduct by using effective communication methods.

By the end of this course, you will be able to identify exclusive and inclusive behaviors and the effects they have on the work environment. The workplace is another group to which you belong, and another way for you to define yourself.

Your success is related to working effectively with your team. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.

Your success as a manager will depend a great deal on your ability to navigate through issues of team dynamics and help your people work together effectively. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.

In this course, you will learn how to contribute to others’ success by determining the causes of and solutions to difficult behaviors. Explore behaviors often defined as "difficult" and the causes of those behaviors. Examine ways to lead through those difficult behaviors. Understand how these behaviors tie to performance management.

This course is designed to empower the learner to: 1) describe team member roles, 2) list coaching points for individual roles, 3) supervise the process of creating a team charter, 4) Maintain team charter integrity, 5) Determine team involvement.