Search Course Catalog (787 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

The Consequences of Sexual Harassment™ (DE Employee)

60 Minutes Level: Foundational
Specific for Delaware State Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.
Topics: Sexual Harassment, Harassment, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

TrainingBriefs® The No…No…No! Boss

8 Minutes Level: Intermediate
New Micro-Learning! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.
Topics: Collaboration, Communication
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® The Tough Conversation

8 Minutes Level: Foundational
New Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.
Topics: Communication, Interpersonal Skills, Conflict Resolution, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

The Oh Series™ Everyday Ethics (The Complete Series)

40 Minutes Level: Foundational
The complete Oh Series situations in one course! This complete course covers 12 tricky ethical situations that make you go... "OH?!?"
Topics: Ethics, Compliance, Conflict Resolution, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Customer Service: Think Like a Customer

5 Minutes Level: Foundational
Thinking like the customer is one of the best ways to improve your customer service! Great for session starter, energizer and reinforcing key messages on customer service.
Topics: Customer Service, Communication, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

TrainingBriefs® Leveraging the Power of Emotional Intelligence

9 Minutes Level: Intermediate
New Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).
Topics: Collaboration, Communication, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Religious Terms & Information

5 Minutes Level: Foundational
New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Active Listening

5 Minutes Level: Foundational
New Micro-Learning! You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.
Topics: Communication, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® LGBTQ+ Terms & Information

5 Minutes Level: Foundational
New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Professionalism, Respect, Unconscious Bias, Gender Identity/Gender Issues
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

TrainingBriefs® Zero Tolerance for Practical Jokes

5 Minutes Level: Foundational
New Micro-Learning! Have you ever played a practical joke on a co-worker? What about telling an “inside joke” in front of an unsuspecting new employee? It’s all just innocent fun, isn’t it?
Topics: Harassment, Leadership, Management, Abusive Conduct
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors