Course Catalog (475 Courses)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

  • 30 - 45 minutes Level: Foundational
    Based on behavior-changing strategies developed at SeaWorld, this program offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace. Based on the highly popular and best-selling book by Ken Blanchard.
    Topics: Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Foundational
    This course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.
    Topics: Coaching, Change, Communication, Professionalism
    Industry Settings: Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 30 - 45 minutes Level: Intermediate
    Workplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home.
    Topics: Management, Communication, Professionalism
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 Minutes Level: Intermediate
    The managers and supervisors who take this course will have a better understanding of what is expected of them according to the American with Disabilities Act. This course provides tips on the various actions that managers can take in order to help ensure compliance with the ADA.
    Topics: Management, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Intermediate
    This program helps managers deal with the tough problems involving substance abuse in the workplace. Managers will gain insight into the legal aspects of substance abuse and their own role in addressing it.
    Topics: Management, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Foundational
    Inspire your workforce to deliver service from the heart. This self-study eLearning program drives home the ideals and themes from the best-selling program.
    Topics: Customer Service, Change, Motivation, Interpersonal Skills, Professionalism
    Industry Settings: Office & General, Retail
    Target Audience: Employees
  • 30 - 45 minutes Level: Intermediate
    In this course, viewers will learn the legal consequences and actions of harassment, bullying, discrimination in the workplace and different types of harassment, including quid-pro-quo harassment. In addition, the course includes an insight into the possible issues with workplace relationships.
    Topics: Management, Compliance, Harassment, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Intermediate
    Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.
    Topics: Management, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Foundational
    This training provides information on cultural competence and how to use that awareness to be more effective in the workplace. This course has a F.A.I.R approach to an effective, friendly, respectable, and productive work environment.
    Topics: Diversity, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect
    Industry Settings: Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 30 - 45 minutes Level: Intermediate
    This training offers tips on how to recognize and respond to negatively charged situations, in regards to diversity in the workplace. It also, provides information on illegal conduct in the workplace and how managers and supervisors should handle those types of negative situations.
    Topics: Diversity, Compliance, Interpersonal Skills, Management, Professionalism, Inclusion, Respect
    Industry Settings: Office & General, Retail
    Target Audience: Managers / Supervisors
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