Search Course Catalog (791 Courses Found)

Help service representatives deal effectively with difficult customer situations. Streaming course version.

This course is designed to help trigger meaningful discussion on the importance of personal leadership and the impact it can have within your organization.

In this course, you will learn about when and how to best use a fire extinguisher, when not to fight a fire, and how fire extinguishers are matched to various classifications of fires. PASS procedure & Class A, B, C, D and K fires.

A quick lesson on turning manager-employee conflict into collaboration. Applicable across many workplace scenarios.

In this course, you will learn proven techniques that will help you address the work-life conundrum. Great tool for helping employees deal with different types of work-related conflict. And how to find that balance between work and life.

While the industrial forklift greatly reduces the cost and effort of material handling it also presents certain problems with regard to safety. From pre-trip inspection requirements through refueling, this course educates viewers on the many kinds of awareness needed to operate a forklift truck properly.

In this course, you will learn about fire statistics, the types of fire hazards, the elements of fire prevention, and what to do in the event of a fire.

In this course, you will learn to identify the requirements of the training program, the uniqueness of forklift truck styles, differences between forklifts and automobiles, importance of safety markings and the operator’s manual, and the procedures for conducting a pre-use inspection.

In this course, you will learn to identify the requirements for a physical and operational inspection of lift trucks with internal combustion engines. You will also learn about the precautions for refueling.

In this course, you will learn to identify the requirements for container labeling, the types of labeling information, and the types of hazard warning systems.