Search Course Catalog (792 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

TrainingBriefs® Working with Transgender Colleagues

TrainingBriefs® Working with Transgender Colleagues

6 Minutes Level: Foundational
Transgender is a term used to describe people whose gender identity differs from the sex marked on their birth certificate. Gender identity is a person's internal, personal sense of being a man or a woman. For transgender people, the sex they were assigned at birth and their own internal gender identity do not match.
Topics: Gender Identity/Gender Issues, Diversity Dynamics, Professionalism, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Workplace Gossip & Rumors

TrainingBriefs® Workplace Gossip & Rumors

5 Minutes Level: Foundational
So why do people start gossip and spread rumors? Much of it has to do with our need to make sense of what's happening around us. To understand what's going on, people talk to one-another. And, together, they fill in the holes in the story with a little bit of fact – and a lot of guesswork or subtle innuendo.
Topics: Professionalism, Interpersonal Skills, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® The Negative Impact of Unconscious Bias

TrainingBriefs® The Negative Impact of Unconscious Bias

7 Minutes Level: Foundational
Negative bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group.
Topics: Unconscious Bias, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Working the Plan

TrainingBriefs® Working the Plan

6 Minutes Level: Foundational
To effectively manage your progress toward your goals and tasks, you have to control your time… and influence the events around you. Planning and organizing can help you take control of all the things you need to do in a day, week or even month.
Topics: Personal Performance, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
The Oh Series™ Ethics & Transparency

The Oh Series™ Ethics & Transparency

35 Minutes Level: Foundational
Price fixing. Bid rotation. Bribery. In this program, we're going to look at some examples of ethical situations that can make a person say “OH?...”
Topics: Ethics, Compliance, Professionalism, Conflict Resolution, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course
The Oh Series™ Everyday Workplace Ethics

The Oh Series™ Everyday Workplace Ethics

30 Minutes Level: Foundational
When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation.
Topics: Ethics, Compliance, Conflict Resolution, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course
Got Sales?™ Sales Opportunity Management

Got Sales?™ Sales Opportunity Management

25 Minutes Level: Foundational
By the end of this course, you will be able to identify the importance and techniques for sales opportunity management. Sales opportunity management involves creating a sales cycle and navigating the steps in the sales process to close the sale.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
Got Sales?™ Territory Planning

Got Sales?™ Territory Planning

25 Minutes Level: Foundational
A territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course
Got Sales?™ Outbound Telephone Selling Techniques

Got Sales?™ Outbound Telephone Selling Techniques

25 Minutes Level: Foundational
By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course
GotSales™ Product and Solution Understanding

GotSales™ Product and Solution Understanding

20 Minutes Level: Foundational
Product and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. Understand how customers use your solutions.
Topics: Sales, Sales & Service, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
LearningBytes® Course