Search Course Catalog (794 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Industry Setting: Retail
The Oh Series™ Everyday Ethics (The Complete Series)
40 Minutes Level: FoundationalThe complete Oh Series situations in one course! This complete course covers 12 tricky ethical situations that make you go... "OH?!?"
Topics: Ethics, Compliance, Conflict Resolution, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course
Customer Service: Think Like a Customer
5 Minutes Level: FoundationalThinking like the customer is one of the best ways to improve your customer service! Great for session starter, energizer and reinforcing key messages on customer service.
Topics: Customer Service, Communication, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Streaming Video
TrainingBriefs® Leveraging the Power of Emotional Intelligence
9 Minutes Level: IntermediateNew Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).
Topics: Collaboration, Communication, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Religious Terms & Information
5 Minutes Level: FoundationalNew Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Active Listening
5 Minutes Level: FoundationalNew Micro-Learning! You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.
Topics: Communication, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® LGBTQ+ Terms & Information
5 Minutes Level: FoundationalNew Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play
a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Professionalism, Respect, Unconscious Bias, Gender Identity/Gender Issues
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Zero Tolerance for Practical Jokes
5 Minutes Level: FoundationalNew Micro-Learning! Have you ever played a practical joke on a co-worker? What about telling an “inside joke” in front of an unsuspecting new employee? It’s all just innocent fun, isn’t it?
Topics: Harassment, Leadership, Management, Abusive Conduct
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Course
TrainingBriefs® Responding to Change with Integrity
10 Minutes Level: Intermediate“The only constant is change,” is a phrase you’ve probably heard many times to describe the ever-shifting cycles of everything around us - and including us. Change is part of being, and with it brings new beginnings, growth and endings that make life a spectacular journey.
Topics: Change
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Bias and the Brain
6 Minutes Level: FoundationalBias is something we all have, and by itself, it is neither good nor bad. Bias are the attitudes or stereotypes that affect our understanding, actions, perceptions and decisions.
Topics: Unconscious Bias, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
Mentoring 201™ The Next Steps for Success (eLearning Classic)
30 Minutes Level: IntermediateHaving a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase.
Topics: Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Classic Course